[Koha] Holds

[Liz Rea]

The report is accurate as of when the holds queue cron ran.

Liz Rea
NEKLS

On Jul 10, 2009, at 9:26 AM, Nicole Engard wrote:

> Cab,
>
> You might want to read through the holds section in the manual - but
> I'll try and explain here too :)
>
> You do have to view the report - but it's important to know that it's
> real-time data so you know what items are on hold as of the time
> you're clicking on the report (I think - if not it's accurate as of
> when your cron ran - someone can correct me here).
>
> What you want to do is go out to the shelves and find the books in
> question.  Bring them to your circ computer and check them all in by
> using the check in tool.  This will mark the items as waiting for the
> patron at the library instead of just 'on hold'.  Then when the patron
> comes to the library they can check the item out.
>
> Patrons can see where they are in the queue if you turn on the
> OPACDisplayRequestPriority system preference - if you don't turn this
> on - you as staff can still see where people are in the queue by
> clicking the holds tab on the record itself in the staff client.
>
> Did I answer everything?
>
> ---
>
> Nicole C. Engard
> Open Source Evangelist, LibLime
> (888) Koha ILS (564-2457) ext. 714
> nce at liblime.com
> AIM/Y!/Skype: nengard
>
> http://liblime.com
> http://blogs.liblime.com/open-sesame/
>
>
>
> On Fri, Jul 10, 2009 at 10:21 AM, Cab Vinton<bibliwho at gmail.com>  
> wrote:
>> A few questions about handling holds in v.3.01.00.032.
>>
>> It appears that there's no way to get a list of holds to be pulled
>> emailed automatically, i.e., staff need to run the "Holds to pull"
>> report manually on a regular basis. Is this correct?
>>
>> What should happen next? The report says "The following holds have  
>> not
>> been filled. Please retrieve them and check them in." What does  
>> "check
>> in" mean here? We shouldn't check the material out to the patron as
>> s/he won't have it in hand yet.
>>
>> The OPAC updates the item's status to "On hold", so that's taken care
>> of, but patrons have no indication of how many patrons are ahead of
>> them in the queue. Is this a new feature that others would like to  
>> see
>> as well?
>>
>> Any other changes in holds management planned for v3.2?
>>
>> Thank you,
>>
>> Cab Vinton, Director
>> Sanbornton Public Library
>> Sanbornton, NH
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>>
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