[Koha] problem downloading reports

[Ruth Vargas]

I also ran into an error when downloading a report today.  We're on Koha 
3.01 and I was running a very simple guided report to look for items 
with a particular item type.  I got 10 pages of results but, no matter 
whether I choose Comma Separated Text or Tab Separated Text, there was 
an error upon clicking the download button.  For us, the Admin system 
preference for MIME (Define the default application for exporting report 
data) is set to OPENOFFICE.ORG.


  Koha error

The following fatal error has occurred:

|Can't use an undefined value as an ARRAY reference at /home/koha/kohaclone/C4/Reports.pm line 410.
|

   

Regards,
Ruth

Ruth Vargas  --  Software Systems Manager, Information Technology
Howard County Library               voice: 410.313.7923
10375 Little Patuxent Parkway    fax:    410.313.7864
Columbia, MD, USA   21044        email:  ruth.vargas at HCLibrary.org

Lexa Long wrote:
>
> I am a new user to Koha 3.0 acquisitions.
>
>  
>
> Today my problem is guided reports.  I got the report constructed and 
> run.  Only the first part of the report showed on the screen.   I need 
> to check to see if I have entered some titles as I am entering 
> material purchased before we began using Koha acquisitions. The report 
> on screen showed only page 1 and did not indicate there were other 
> pages.  Since I could not see it on screen I wanted to download it.
>
>  
>
> I then tried to download the report to excel but got an error 
> message.  The message was Error exporting report. When I had my test 
> server that feature worked okay.
>
>  
>
> Am I missing something somewhere?  Is this a step in the install?  I 
> do not have a programmer and the person that installed the program is 
> no longer here.  I may be able to get some help on campus if I know 
> how to fix the problem.
>
>  
>
> Lexa V. Long
>
> Acquisions Associate
>
> Scarborough Library
>
> Shepherds University
>
> P. O. Box 5001
>
> Shepherdstown, WV   25443
>
> (304) 876-5417    OFFICE
>
> (304) 876-0731    Fax
>
> llong at shepherd.edu
>
>  
>
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>
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