[Koha] Rotating IP Address and Koha Logout

[Alvaro Cornejo]

Hi Charles

IP is assigned by the OS system. In your case, AWS.

I assume you will need to ask AWS to assign/configure you a fixed public IP
address

Regards,

Alvaro
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Le lun. 4 juil. 2022 à 18:21, Charles Kelley <cmkelleymls at gmail.com> a
écrit :

> Hi, all!
>
>     My library is moving its Koha ILS to an AWS-based server. In
> development, it was on a standalone laptop.
>
>     In the testing phase on the AWS server, we have noted that the IP
> address for logins changes every thirty seconds and staff are signed out
> from Koha. The staff have to sign in anew and refresh. Whatever the staff
> were working on -- search, record editing, uploading new records, etc. --
> may or may not survive intact.
>
>     We don't know what causes this, but it's like
>
> IP 42.0.2.35
> Staff types a search query.
> IP 42.0.2.35
> Staff selects Edit Record from dropdown menu.
> Sudden change to IP 42.0.2.29
> Record vanishes.
> Login screen appears.
> New IP 42.0.2.34
> Staff logs in anew
> Staff backs up two tabs (or windows) and continues.
> New IP 42.02.31
> Repeat of what staff intervention at New IP 42.0.2.34
>
>     Eventually whatever the staff were working on is accomplished, but
> logging in anew and reentering the previous steps so often are a bit
> inconvenient, to state the least.
>
>     My IT staff doesn't understand this phenomenon. We checked the system
> preferences, but we haven't changed the timeouts since Koha was initially
> installed. Has this been reported to the Koha development teams or on this
> discussion group before?
>
>     Does anyone have an idea what would be causing this?
>
> --
>     よろしくお願いします。
>
>     -- Charles.
>
>     Until 2022-07-15:
>         Charles Kelley, MLS
>         PSC 704 Box 1029
>         APO AP 96338
>         +81-80-4356-2178 [JPN cell]
>
>     From 2022-07-18:
>         Charles Kelley
>         c/o Bob and Ronni DiGioia
>         147 Mitchel Drive
>         Oakland, MD 21550 USA
>         +1-301-741-7122 [US cell]
>
>     mnogojazyk at aol.com [h]
>     cmkelleymls at gmail.com [p]
>
>     linkedin.com/in/cmkelleymls
>     Meeting Your Information Needs. Virtually.
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