[Koha] Patron search not working after upgrade to version 22
Kyle Noakes
knoakes at egrps.org
Tue Aug 9 01:23:13 NZST 2022
Hi Katrin,
I have still been unable to solve the error. When I run the developer tools
in my browser and try a search, I do receive an error message,
"Uncaught TypeError:
categories_map[data] is undefined" when I search for a particular name. If
I use the link for a letter next to Browse by Last Name, I end up getting
an "Internal Server Error" and a warning "DataTables warning: table
id=memberresultst - Ajax error." I saw these on the Console tab of Firefox.
Let me know if I should be looking somewhere else as this is the first time
I've used Developer Tools to try to solve a Koha problem.
Thank you,
Kyle Noakes
Manager of Information Systems
East Grand Rapids Public Schools
616-974-0157
On Sun, Jul 31, 2022 at 6:22 AM Katrin Fischer <katrin.fischer.83 at web.de>
wrote:
> Hi Kyle,
>
> did you solve you error yet?
>
> If not, you could check if you see any error with the developer tools in
> your browser. Sometimes bad data can break the patron search and the error
> might give a clue.
>
> Hope this helps,
>
> Katrin
> On 26.07.22 01:55, Kyle Noakes wrote:
>
> Hi Katrin,
>
> I am able to see all libraries under administration. I did put that in my
> original email, but I was not clear in my wording.
>
> On Mon, Jul 25, 2022, 4:29 PM Katrin Fischer <katrin.fischer.83 at web.de>
> wrote:
>
>> Hi Kyle,
>>
>> did you do the check with the Administration > Libraries table I
>> suggested? If the table doesn't show your configured libraries, it's
>> pointing to the API not working correctly.
>>
>> I can imagine because cardnumber gives only one result, this bypasses the
>> API and goes to the account directly.
>>
>> Hope this helps,
>>
>> Katrin
>> On 25.07.22 18:03, Kyle Noakes wrote:
>>
>> Thanks for those ideas Evan. I did already find those not up to date
>> before posting, yet still deal with the problem.
>>
>> I did find that we are able to search for patrons using the card number
>> instead of the last name. I thought I was going to be fine just rolling
>> back to my old server version and database since I am at a school during
>> the summer, but then noticed in the logs that my staff have been checking
>> things out using ID so I am unable to just go back to that old version as
>> easily as I thought.
>>
>> Maybe someone will have an idea of why I can search by card number, but
>> not last name.
>>
>> Thank you,
>>
>> Kyle Noakes
>> Manager of Information Systems
>> East Grand Rapids Public Schools
>> 616-974-0157
>>
>>
>> On Mon, Jul 11, 2022 at 3:05 PM Evan Stewart <evanstewart406 at gmail.com>
>> wrote:
>>
>>> Correction to my apt install command in the previous reply.
>>>
>>> To fix, I upgraded "libmojolicious-perl" and "
>>> libmojolicious-plugin-openapi-perl" upgraded with it.
>>>
>>> I ran: sudo apt install libmojolicious-perl
>>>
>>> -Evan
>>>
>>> On Sun, Jul 10, 2022 at 9:48 PM Evan Stewart <evanstewart406 at gmail.com>
>>> wrote:
>>>
>>> > Hi,
>>> >
>>> > I found the solution on Raspberry Pi OS (based on Debian 10). I noticed
>>> > that after running apt upgrade two packages were held back:
>>> >
>>> > - libmojolicious-perl
>>> > - libmojolicious-plugin-openapi-perl
>>> >
>>> > I didn't notice them before and probably wouldn't have noticed them
>>> had I
>>> > not learned about the REST API and then read a little about it in the
>>> Koha
>>> > documentation (thanks Katrin!). Once I saw the REST API references the
>>> > OpenAPI format I figured these packages were the culprit. Also, I
>>> > confirmed in my About Koha settings page that the Open API module was
>>> > flagged as "not installed" after I upgraded to Koha 22.
>>> >
>>> > The solution for me was to install the two packages with apt. Not sure
>>> > why they were held back using "apt upgrade", but running "sudo apt
>>> install
>>> > libmojolicious-plugin-openapi-perl" called in all other dependent
>>> packages;
>>> > including the upgrade for libmojolicious-perl and nine other new
>>> packages.
>>> >
>>> > I rebooted my Raspberry Pi, logged into Koha and all is good. The Open
>>> > API module is listed as "Installed" in the About Koha settings page
>>> and the
>>> > patron search and library listing is working.
>>> >
>>> > Kyle, hopefully this helps your machine.
>>> >
>>> > -Evan Stewart
>>> >
>>> >
>>> >
>>> > On Fri, Jul 8, 2022 at 12:37 PM Katrin Fischer <
>>> katrin.fischer.83 at web.de>
>>> > wrote:
>>> >
>>> >> Hi Kyle,
>>> >>
>>> >> the API settings in administration are not related to Koha's internal
>>> >> use of the API, so if you are not using the API exeternally, you can
>>> >> turn these off again.
>>> >>
>>> >> Did you test if the list of libraries is visible for you in
>>> >> administration? If the list doesn't show, your problem is probably not
>>> >> the bug Tomas mentioned.
>>> >>
>>> >> What does your /etc/apt/sources.list.d/koha.list entry look like?
>>> >>
>>> >> Hope this helps,
>>> >>
>>> >> Katrin
>>> >>
>>> >>
>>> >> On 08.07.22 17:15, Kyle Noakes wrote:
>>> >> > I am having the same problem as Evan on Debian 10 (Buster) after the
>>> >> > upgrade to 22.05.00 that has continued to 22.05.02. I did attempt
>>> to add
>>> >> > Tomas's patch to my pagination file manually, but it did not work,
>>> >> > although admittedly I have rarely needed to hand add any patch so I
>>> >> could
>>> >> > have done something wrong. I was also unable to find any errors in
>>> the
>>> >> logs
>>> >> > that mention long search strings before I tried the pagination fix
>>> >> anyway.
>>> >> > I am unable to search for any patron string, not just long ones. I
>>> can't
>>> >> > even click on a letter in the alphabet to search and receive any
>>> >> results.
>>> >> >
>>> >> > I did enable the API in administration. I can also see my branches
>>> in
>>> >> > libraries.
>>> >> >
>>> >> > Thank you,
>>> >> >
>>> >> > Kyle Noakes
>>> >> > Manager of Information Systems
>>> >> > East Grand Rapids Public Schools
>>> >> > 616-974-0157
>>> >> >
>>> >> >
>>> >> > On Wed, Jul 6, 2022 at 1:20 PM Tomas Cohen Arazi <
>>> tomascohen at gmail.com>
>>> >> > wrote:
>>> >> >
>>> >> >> This is certainly caused by a Koha bug I'm about to submit a patch
>>> for
>>> >> [1].
>>> >> >> The 22.05 release maintainer is AFK this week so he cannot release
>>> a
>>> >> new
>>> >> >> version yet.
>>> >> >>
>>> >> >> Best regards.
>>> >> >>
>>> >> >> [1]
>>> https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31104
>>> >> >>
>>> >> >> El mié, 6 jul 2022 a las 13:43, Evan Stewart (<
>>> >> evanstewart406 at gmail.com>)
>>> >> >> escribió:
>>> >> >>
>>> >> >>> Hello,
>>> >> >>>
>>> >> >>> I recently upgraded my Koka 21 to 22. Everything seemed to be
>>> working
>>> >> >> fine
>>> >> >>> until I tried searching for patrons. Using the intranet portal to
>>> >> search
>>> >> >>> for patrons provides zero results. I see my patrons in the
>>> borrowers
>>> >> >>> table, but the GUI won't display them. It's like the search
>>> function
>>> >> >> sees
>>> >> >>> no results.
>>> >> >>>
>>> >> >>> I upgraded to version 22.05.02, but the same problem still occurs.
>>> >> >>>
>>> >> >>> I'm using Raspberry Pi OS (Buster).
>>> >> >>>
>>> >> >>> I can add a new patron, but even the new patron does not show in
>>> the
>>> >> >> search
>>> >> >>> results.
>>> >> >>>
>>> >> >>> Is there a way to refresh the indexer that handles patron
>>> searching?
>>> >> Any
>>> >> >>> other suggestions?
>>> >> >>>
>>> >> >>> -Evan Stewart
>>> >> >>> Africa's Hope, USA
>>> >> >>> _______________________________________________
>>> >> >>>
>>> >> >>> Koha mailing list http://koha-community.org
>>> >> >>> Koha at lists.katipo.co.nz
>>> >> >>> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>> >> >>>
>>> >> >>
>>> >> >> --
>>> >> >> Tomás Cohen Arazi
>>> >> >> Theke Solutions (http://theke.io)
>>> >> >> ✆ +54 9351 3513384
>>> >> >> GPG: B2F3C15F
>>> >> >> _______________________________________________
>>> >> >>
>>> >> >> Koha mailing list http://koha-community.org
>>> >> >> Koha at lists.katipo.co.nz
>>> >> >> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>> >> >>
>>> >> > _______________________________________________
>>> >> >
>>> >> > Koha mailing list http://koha-community.org
>>> >> > Koha at lists.katipo.co.nz
>>> >> > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
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>>> >
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>>
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