[Koha] [Koha-devel] Dependency problem when installing Koha 21.11.10 on Debian 11
Michael Kuhn
mik at adminkuhn.ch
Thu Aug 4 19:46:22 NZST 2022
Hi Michael
Thanks fpr your answer! Unfortunately I'm not able to figure out the
problem. "journalctl -xe" and "systemctl status rabbitmq-server.service"
both seem to show a working rabbitmq-server, but when trying to finish
the installation of package "koha-common" it fails with the same error
as before:
# journalctl -xe
░░ up or be started at any later time.
░░
░░ Startup of the manager took 238830 microseconds.
Aug 04 09:07:14 bib-katalog.sintiundroma.de systemd[1]: Started User
Manager fo>
░░ Subject: A start job for unit user at 1000.service has finished successfully
░░ Defined-By: systemd
░░ Support: https://www.debian.org/support
░░
░░ A start job for unit user at 1000.service has finished successfully.
░░
░░ The job identifier is 87146.
Aug 04 09:07:14 bib-katalog.sintiundroma.de systemd[1]: Started Session
40 of u>
░░ Subject: A start job for unit session-40.scope has finished successfully
░░ Defined-By: systemd
░░ Support: https://www.debian.org/support
░░
░░ A start job for unit session-40.scope has finished successfully.
░░
░░ The job identifier is 87212.
Aug 04 09:07:14 bib-katalog.sintiundroma.de sudo[312293]: koha :
TTY=pts/0 >
Aug 04 09:07:14 bib-katalog.sintiundroma.de sudo[312293]:
pam_unix(sudo:session>
Aug 04 09:07:14 bib-katalog.sintiundroma.de su[312294]: (to root) koha
on pts/0
Aug 04 09:07:14 bib-katalog.sintiundroma.de su[312294]:
pam_unix(su-l:session):>
# systemctl status rabbitmq-server.service
● rabbitmq-server.service - RabbitMQ Messaging Server
Loaded: loaded (/lib/systemd/system/rabbitmq-server.service;
enabled; vend>
Active: activating (start) since Thu 2022-08-04 09:11:43 CEST; 4s ago
Main PID: 313407 (beam.smp)
Tasks: 90 (limit: 9510)
Memory: 54.3M
CPU: 2.952s
CGroup: /system.slice/rabbitmq-server.service
├─313407 /usr/lib/erlang/erts-11.1.8/bin/beam.smp -W w -K
true -A >
├─313509 erl_child_setup 65536
├─313566 inet_gethost 4
└─313567 inet_gethost 4
Aug 04 09:11:43 bib-katalog.sintiundroma.de systemd[1]: Starting
RabbitMQ Messa>
Here I am trying to finish the installation. It is the same if I only
try to (finish to) install "koha-common" and/or "mariadb-server". In the
past this always worked without any problems.
# apt-get install koha-common mariadb-server
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
koha-common is already the newest version (22.05.03-1).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
2 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] Y
Setting up rabbitmq-server (3.8.9-3) ...
Job for rabbitmq-server.service failed because the control process
exited with error code.
See "systemctl status rabbitmq-server.service" and "journalctl -xe" for
details.
invoke-rc.d: initscript rabbitmq-server, action "start" failed.
* rabbitmq-server.service - RabbitMQ Messaging Server
Loaded: loaded (/lib/systemd/system/rabbitmq-server.service;
enabled; vendor preset: enabled)
Active: activating (auto-restart) (Result: exit-code) since Thu
2022-08-04 09:16:53 CEST; 20ms ago
Process: 314689 ExecStart=/usr/lib/rabbitmq/bin/rabbitmq-server
(code=exited, status=1/FAILURE)
Main PID: 314689 (code=exited, status=1/FAILURE)
CPU: 6.436s
Aug 04 09:16:53 bib-katalog.sintiundroma.de systemd[1]:
rabbitmq-server.service: Consumed 6.436s CPU time.
dpkg: error processing package rabbitmq-server (--configure):
installed rabbitmq-server package post-installation script subprocess
returned error exit status 1
dpkg: dependency problems prevent configuration of koha-common:
koha-common depends on rabbitmq-server; however:
Package rabbitmq-server is not configured yet.
dpkg: error processing package koha-common (--configure):
dependency problems - leaving unconfigured
Errors were encountered while processing:
rabbitmq-server
koha-common
needrestart is being skipped since dpkg has failed
E: Sub-process /usr/bin/dpkg returned an error code (1)
The following command gives the same error:
# dpkg --configure rabbitmq-server
Setting up rabbitmq-server (3.8.9-3) ...
Job for rabbitmq-server.service failed because the control process
exited with error code.
See "systemctl status rabbitmq-server.service" and "journalctl -xe" for
details.
invoke-rc.d: initscript rabbitmq-server, action "start" failed.
* rabbitmq-server.service - RabbitMQ Messaging Server
Loaded: loaded (/lib/systemd/system/rabbitmq-server.service;
enabled; vendor preset: enabled)
Active: activating (auto-restart) (Result: exit-code) since Thu
2022-08-04 09:33:47 CEST; 8ms ago
Process: 319999 ExecStart=/usr/lib/rabbitmq/bin/rabbitmq-server
(code=exited, status=1/FAILURE)
Main PID: 319999 (code=exited, status=1/FAILURE)
CPU: 7.157s
dpkg: error processing package rabbitmq-server (--configure):
installed rabbitmq-server package post-installation script subprocess
returned error exit status 1
Errors were encountered while processing:
rabbitmq-server
In the files "/var/log/daemon.log" and "/var/log/daemon.log" the
following can be seen. Apparently the RabbitMQ Messaging server fails
during the configuration process and then tries to start several times
but unsuccessfully. Thus the configuration stays incomplete and the
installation of "koha-common" cannot be finished.
Aug 4 09:38:38 bib-katalog systemd[1]: Starting RabbitMQ Messaging
Server...
Aug 4 09:39:13 bib-katalog systemd[1]: rabbitmq-server.service: Main
process exited, code=exited, status=1/FAILURE
Aug 4 09:39:13 bib-katalog systemd[1]: rabbitmq-server.service: Failed
with result 'exit-code'.
Aug 4 09:39:13 bib-katalog systemd[1]: Failed to start RabbitMQ
Messaging Server.
Aug 4 09:39:13 bib-katalog systemd[1]: rabbitmq-server.service:
Consumed 4.505s CPU time.
Aug 4 09:39:23 bib-katalog systemd[1]: rabbitmq-server.service:
Scheduled restart job, restart counter is at 1359.
Aug 4 09:39:23 bib-katalog systemd[1]: Stopped RabbitMQ Messaging Server.
Aug 4 09:39:23 bib-katalog systemd[1]: rabbitmq-server.service:
Consumed 4.505s CPU time.
Aug 4 09:39:23 bib-katalog systemd[1]: Starting RabbitMQ Messaging
Server...
Aug 4 09:39:58 bib-katalog systemd[1]: rabbitmq-server.service: Main
process exited, code=exited, status=1/FAILURE
Aug 4 09:39:58 bib-katalog systemd[1]: rabbitmq-server.service: Failed
with result 'exit-code'.
Aug 4 09:39:58 bib-katalog systemd[1]: Failed to start RabbitMQ
Messaging Server.
Aug 4 09:39:58 bib-katalog systemd[1]: rabbitmq-server.service:
Consumed 3.872s CPU time.
Aug 4 09:40:09 bib-katalog systemd[1]: rabbitmq-server.service:
Scheduled restart job, restart counter is at 1360.
Aug 4 09:40:09 bib-katalog systemd[1]: Stopped RabbitMQ Messaging Server.
Aug 4 09:40:09 bib-katalog systemd[1]: rabbitmq-server.service:
Consumed 3.872s CPU time.
Aug 4 09:40:09 bib-katalog systemd[1]: Starting RabbitMQ Messaging
Server...
Aug 4 09:40:44 bib-katalog systemd[1]: rabbitmq-server.service: Main
process exited, code=exited, status=1/FAILURE
Aug 4 09:40:44 bib-katalog systemd[1]: rabbitmq-server.service: Failed
with result 'exit-code'.
Aug 4 09:40:44 bib-katalog systemd[1]: Failed to start RabbitMQ
Messaging Server.
Aug 4 09:40:44 bib-katalog systemd[1]: rabbitmq-server.service:
Consumed 4.508s CPU time.
Aug 4 09:40:55 bib-katalog systemd[1]: rabbitmq-server.service:
Scheduled restart job, restart counter is at 1361.
Aug 4 09:40:55 bib-katalog systemd[1]: Stopped RabbitMQ Messaging Server.
Aug 4 09:40:55 bib-katalog systemd[1]: rabbitmq-server.service:
Consumed 4.508s CPU time.
Aug 4 09:40:55 bib-katalog systemd[1]: Starting RabbitMQ Messaging
Server...
Aug 4 09:41:30 bib-katalog systemd[1]: rabbitmq-server.service: Main
process exited, code=exited, status=1/FAILURE
Aug 4 09:41:30 bib-katalog systemd[1]: rabbitmq-server.service: Failed
with result 'exit-code'.
Aug 4 09:41:30 bib-katalog systemd[1]: Failed to start RabbitMQ
Messaging Server.
Aug 4 09:41:30 bib-katalog systemd[1]: rabbitmq-server.service:
Consumed 4.051s CPU time.
Aug 4 09:41:40 bib-katalog systemd[1]: rabbitmq-server.service:
Scheduled restart job, restart counter is at 1362.
Aug 4 09:41:40 bib-katalog systemd[1]: Stopped RabbitMQ Messaging Server.
Aug 4 09:41:40 bib-katalog systemd[1]: rabbitmq-server.service:
Consumed 4.051s CPU time.
Aug 4 09:41:40 bib-katalog systemd[1]: Starting RabbitMQ Messaging
Server...
Aug 4 09:42:16 bib-katalog systemd[1]: rabbitmq-server.service: Main
process exited, code=exited, status=1/FAILURE
Aug 4 09:42:16 bib-katalog systemd[1]: rabbitmq-server.service: Failed
with result 'exit-code'.
Aug 4 09:42:16 bib-katalog systemd[1]: Failed to start RabbitMQ
Messaging Server.
Aug 4 09:42:16 bib-katalog systemd[1]: rabbitmq-server.service:
Consumed 4.523s CPU time.
Do you maybe have any hint how to find out what could be the problem
with the failing configuration of package "rabbitmq-server"?
Did anyone out there successfully install either Koha 21.11.10 or Koha
22.05.03 on a new machine with Debian GNU/Linux 11?
Best wishes: Michael
--
Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
T 0041 (0)61 261 55 61 · E mik at adminkuhn.ch · W www.adminkuhn.ch
Am 03.08.22 um 19:46 schrieb Michael Hafen:
> The "rabbitmq-server" service is not starting for some reason. Since it
> doesn't successfully start, the package manager considers it as not
> installed correctly; and since koha-common depends on it, the package
> manager doesn't do anything with koha-common.
> The output from the package manager mentions trying "journalctl -xe" to
> see why the "rabbitmq-server" isn't starting. Once you figure out the
> problem there and get it fixed, the rest of the package install process
> should go smoothly.
>
> On Wed, Aug 3, 2022 at 8:34 AM Michael Kuhn <mik at adminkuhn.ch
> <mailto:mik at adminkuhn.ch>> wrote:
>
> Hi
>
> Meanwhile I have also tried to install Koha 22.05.03 (instead of Koha
> 21.11.10) on a new machine with Debian 11 but it gave me the same error
> concerning package "rabbitmq-server".
>
> Is it really true that it is not possible to install these two
> revisions
> on Debian 11?
>
> Best wishes: Michael
> --
> Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
> Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
> T 0041 (0)61 261 55 61 · E mik at adminkuhn.ch
> <mailto:mik at adminkuhn.ch> · W www.adminkuhn.ch <http://www.adminkuhn.ch>
>
>
>
> Am 03.08.22 um 14:50 schrieb Michael Kuhn:
> > Hi
> >
> > I've just run into problems when trying to install Koha 21.11.10
> on a
> > newly installed machine with Debian GNU/Linux 11.
> >
> > 1. This is the content of file "/etc/apt/sources.list.d/koha.list":
> >
> > deb http://debian.koha-community.org/koha
> <http://debian.koha-community.org/koha> 21.11 main
> >
> > 2. When starting the installation of Koha "apt-get update" gave:
> >
> > OK:1 http://asi-fs-n.contabo.net/debian
> <http://asi-fs-n.contabo.net/debian> bullseye InRelease
> > OK:2 http://asi-fs-n.contabo.net/debian
> <http://asi-fs-n.contabo.net/debian> bullseye-updates InRelease
> > OK:3 http://security.debian.org/debian-security
> <http://security.debian.org/debian-security> bullseye-security InRelease
> > Holen:4 http://debian.koha-community.org/koha
> <http://debian.koha-community.org/koha> 21.11 InRelease [69,8 kB]
> > Holen:5 http://debian.koha-community.org/koha
> <http://debian.koha-community.org/koha> 21.11/main amd64 Packages
> > [25,6 kB]
> > Es wurden 95,4 kB in 1 s geholt (93,2 kB/s).
> > Paketlisten werden gelesen… Fertig
> >
> > 2. Unfortunately the installation of Koha ended with the following:
> >
> > ...
> > Fehler traten auf beim Bearbeiten von:
> > rabbitmq-server
> > koha-common
> > needrestart is being skipped since dpkg has failed
> > E: Sub-process /usr/bin/dpkg returned an error code (1)
> >
> > 3. However, now "apt-get update" only gives:
> >
> > OK:1 http://asi-fs-n.contabo.net/debian
> <http://asi-fs-n.contabo.net/debian> bullseye InRelease
> > OK:2 http://asi-fs-n.contabo.net/debian
> <http://asi-fs-n.contabo.net/debian> bullseye-updates InRelease
> > OK:3 http://security.debian.org/debian-security
> <http://security.debian.org/debian-security> bullseye-security InRelease
> > OK:4 http://debian.koha-community.org/koha
> <http://debian.koha-community.org/koha> 21.11 InRelease
> > Paketlisten werden gelesen… Fertig
> >
> > 4. When trying to complete the installation the following errors
> appear:
> >
> > $ sudo apt-get install koha-common
> > Reading package lists... Done
> > Building dependency tree... Done
> > Reading state information... Done
> > koha-common is already the newest version (21.11.10-1).
> > 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
> > 2 not fully installed or removed.
> > After this operation, 0 B of additional disk space will be used.
> > Do you want to continue? [Y/n]
> > Setting up rabbitmq-server (3.8.9-3) ...
> > Job for rabbitmq-server.service failed because the control process
> > exited with error code.
> > See "systemctl status rabbitmq-server.service" and "journalctl
> -xe" for
> > details.
> > invoke-rc.d: initscript rabbitmq-server, action "start" failed.
> > * rabbitmq-server.service - RabbitMQ Messaging Server
> > Loaded: loaded (/lib/systemd/system/rabbitmq-server.service;
> > enabled; vendor preset: enabled)
> > Active: activating (auto-restart) (Result: exit-code) since
> Wed
> > 2022-08-03 14:30:23 CEST; 11ms ago
> > Process: 3343 ExecStart=/usr/lib/rabbitmq/bin/rabbitmq-server
> > (code=exited, status=1/FAILURE)
> > Main PID: 3343 (code=exited, status=1/FAILURE)
> > CPU: 5.506s
> >
> > Aug 03 14:30:23 bib-katalog.sintiundroma.de
> <http://bib-katalog.sintiundroma.de> systemd[1]:
> > rabbitmq-server.service: Failed with result 'exit-code'.
> > Aug 03 14:30:23 bib-katalog.sintiundroma.de
> <http://bib-katalog.sintiundroma.de> systemd[1]: Failed to start
> > RabbitMQ Messaging Server.
> > Aug 03 14:30:23 bib-katalog.sintiundroma.de
> <http://bib-katalog.sintiundroma.de> systemd[1]:
> > rabbitmq-server.service: Consumed 5.506s CPU time.
> > dpkg: error processing package rabbitmq-server (--configure):
> > installed rabbitmq-server package post-installation script
> subprocess
> > returned error exit status 1
> > dpkg: dependency problems prevent configuration of koha-common:
> > koha-common depends on rabbitmq-server; however:
> > Package rabbitmq-server is not configured yet.
> >
> > dpkg: error processing package koha-common (--configure):
> > dependency problems - leaving unconfigured
> > Errors were encountered while processing:
> > rabbitmq-server
> > koha-common
> > E: Sub-process /usr/bin/dpkg returned an error code (1)
> >
> > 5. How can I complete this incomplete installation?
> >
> > Best wishes: Michael
>
>
> _______________________________________________
> Koha-devel mailing list
> Koha-devel at lists.koha-community.org
> <mailto:Koha-devel at lists.koha-community.org>
> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
> <https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel>
> website : https://www.koha-community.org/
> <https://www.koha-community.org/>
> git : https://git.koha-community.org/ <https://git.koha-community.org/>
> bugs : https://bugs.koha-community.org/
> <https://bugs.koha-community.org/>
>
>
>
> --
> Michael Hafen
> Washington County School District Technology Department
> Systems Analyst
>
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