[Koha] [koha]Batch modify items stuck at 0%

[Alvaro Cornejo]

Hi Muiru

As some files were "fixed" after your blackout, some koha files might have
been corrupted.

You can try to

a) Reinstall koha
b) Reload a db backup.

Any or both might have been damaged on blackout. Hopefully no other files
were damaged (apache, mysql, etc.)

Regards

Alvaro

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Le mer. 23 juin 2021 à 12:28, muiru james <muirunyeri at gmail.com> a écrit :

> Hello,
>
> Our server running koha 20.05 on ubuntu focal fossa cannot batch modify
> items. After scanning the barcodes n clicking the continue button, it
> returns the items details but after setting the date last seen and saving
> the changes, the progress bar remains stuck at 0%. I have tried to use the
> inventory module and upload the same list of barcodes and this time it
> returns the error below:
>
> ...... Mysql server has gone away at /usr/share/koha/lib/koha/object.pm
> line 166
>
> There was a blackout and the server shutdown. On power resumption, it could
> not boot and got stuck at initramfs. I googled a solution (fsck /dev/sda1
> -y). It fixed some errors and returned that some files have been modified
> and fixed the boot issue. Since then, the batch items modification and the
> inventory issues arose.
>
> We are in the middle of our annual stock taking. Any help towards resolving
> this issue will be greatly appreciated.
>
> Warm Regards
> James
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