[Koha] Error 500 in Koha OPAC but NOT Staff Catalog After Running Linux System Update

[Coehoorn, Joel]

The HTTP 500 is a generic error code. There should be more detailed info in
the log files.

Joel Coehoorn
Director of Information Technology
York College of Nebraska


On Tue, Jun 22, 2021 at 3:05 AM Charles Kelley <cmkelleymls at gmail.com>
wrote:

> Hello, all!
>
>     Yesterday, I updated my library's entire catalog. What we did was to
> exchange the CCODE and LOC. It worked fine. It took all day and part of
> today, but it worked. Then I ran Linux system updates. It too worked fine
> -- in staff mode.
>
>     In the patron mode, it's another story. It shows the search screen but
> instead of the bib. record with the holdings, we see this response for
> every record search:
>
> Sorry, the requested page is not available
> > Error 500
> > This message can have the following reason(s):
> >
> > An error occurred while processing your request.
> > What's next?
> > You can use the menu and links at the top of the page
> > You can search our catalog using the search form at the top of this page.
> > Return to the catalog home page.
> > Report issues and broken links
> > To report this error, please contact the Koha Administrator. Send email.
> >
>
>
>     First, what does this mean?
>
>     Second, how do I fix this? If the staff can see the records, ought not
> the patrons, also? Since the patrons cannot see the results -- results that
> the staff can see, mind you -- why can't the patrons? Did something break
> in the last system update? If so, what so?
>
>     Thanks for you help.
>
>     Koha v. 20.05
>     Linux Debian v. 9.13 "Stretch"
>
> --
>
>     気を付けて。 /ki wo tukete/ = Take care.
>
>     -- Charles.
>
>     Charles Kelley, MLS
>     PSC 704 Box 1029
>     APO AP 96338
>
>     Charles Kelley
>     Tsukimino 1-Chome 5-2
>     Tsukimino Gaadenia #210
>     Yamato-shi, Kanagawa-ken
>     〒242-0002 JAPAN
>
>     +1-301-741-7122 [US cell]
>     +81-80-4356-2178 [JPN cell]
>
>     mnogojazyk at aol.com [h]
>     cmkelleymls at gmail.com [p]
>
>     linkedin.com/in/cmkelleymls <http://www.linkedin.com/in/cmkelleymls>
>     Meeting Your Information Needs. Virtually.
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