[Koha] Serials, can't add sub ("vendor does not exist")

Bales (US), Tasha R tasha.r.bales at boeing.com
Wed Jun 2 02:23:27 NZST 2021

Good afternoon,

I find that I'm unable to associate a vendor with a new or existing subscription record.  Although I am able to search for a vendor on the subscription edit form at serials/subscription-add.pl, saving the form results in "The vendor does not exist."  I'm using  Koha 20.11.02.  Perhaps I am missing something obvious.

I'm doing this:

*         Navigate to Home > Serials, and click "New subscription"

*         On the form:

o   Search for and select an active vendor record and then a bib record

o   Click "Next"

*         Receive error, "The vendor does not exist."

I've verified the following:

*         Vendor exists and is active

*         Bib record for the serial exists

*         Also, "claim serial issue" notice exists (this was the only acq/serial thing I found that was obviously undefined)

I've tried creating a new vendor, and also using different bibs, and making sure their 008's indicate they are continuing resources, just in case.  .

I don't see anything useful in /var/log/koha except a bunch of errors like this that seem to be complaining about collection codes when I look at the problem line in the indicated script:
[2021/05/28 14:44:33] [WARN] Use of uninitialized value in string comparison (cmp) at /usr/share/koha/intranet/cgi-bin/serials/subscription-bib-search.pl line 221.

Is there anything else I might want to examine that could be causing the problem?  Thanks for your time.

Tasha R. Bales | Business Support Team
Information Services | Enterprise Services
Enterprise Operations, Finance and Sustainability

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