[Koha] Holds and quarantine

[Michael Kuhn]

Hi Mark

Maybe the section "How will this help libraries?" of the following 
how-to will give you more ideas:

https://bywatersolutions.com/education/new-system-preference-for-trapping-holds

Best wishes: Michael
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Am 15.09.20 um 22:15 schrieb Mark Alexander:
> 
> I've tried to search my Koha mailing list archives, and studied the
> 19.05 manual for a solution to the following problem, but I'm either
> overlooking something or the problem hasn't been discussed.
> 
> Our little library has a pandemic protocol where books that are returned (in
> a drop box) are checked in twice a week, then put on a special quarantine table.
> On Sunday a volunteer comes in and sanitizes the books.  Then they can be
> checked out again.
> 
> The problem has to do with holds.  When a book with a hold is checked in,
> the librarian has to respond to Koha's popup in one of two ways: press "Confirm",
> or press "Ignore":
> 
> 1. If the librarian presses "Confirm", then the patron will eventually
> notice when they log into to their account that the book is ready
> for pickup, when in fact it is on the quarantine table and is NOT
> ready.
> 
> 2. If the librian presses "Ignore", then the patron won't get notified
> that their book is ready for pickup.  Instead, their hold is
> still pending and the book is seen as available in the catalog.
> 
> Either choice isn't quite right.  What we'd like to have happen is for
> the patron somehow to be informed that their book is ready for pickup
> not when it's checked in, but AFTER it's gone through the quarantine
> process, which takes an unpredictable amount of time.
> 
> I don't see how the CART shelving location functionality and cron job
> can deal with both holds and unpredictable quarantine times.
> 
> Thanks in advance for any ideas!
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