[Koha] Patron with checked out items with no information

[clint.deckard]

Thank you Katrin,
error message from the log when checking the patrons checked out items 
is;
[Thu Nov  5 07:58:08 2020] checkouts: GetMarcBiblio called with 
undefined biblionumber at /usr/share/koha/intranet/cgi-bin/svc/checkouts 
line 168.
[Thu Nov  5 07:58:08 2020] checkouts: GetRecordValue called with 
undefined record at /usr/share/koha/intranet/cgi-bin/svc/checkouts line 
168.
[Thu Nov  5 07:58:08 2020] checkouts: Use of uninitialized value $lost 
in anonymous hash ({}) at /usr/share/koha/intranet/cgi-bin/svc/checkouts 
line 168.
[Thu Nov  5 07:58:08 2020] checkouts: Use of uninitialized value 
$damaged in anonymous hash ({}) at 
/usr/share/koha/intranet/cgi-bin/svc/checkouts line 168.
[Thu Nov  5 07:58:08 2020] checkouts: Odd number of elements in 
anonymous hash at /usr/share/koha/intranet/cgi-bin/svc/checkouts line 
168.

It looks as though  biblio records have been deleted whilst items 
checked out. The librarian suggests this may be true but it is unsure.
Given there are no details for the 'blank' checked out items, how does 
one go about rectifying it?

Clint.




------ Original Message ------
From: "Katrin Fischer" <katrin.fischer.83 at web.de>
To: koha at lists.katipo.co.nz
Sent: 4/11/2020 8:41:00 p.m.
Subject: Re: [Koha] Patron with checked out items with no information

>Hi Client,
>
>if you use the developer tools in your browser it might help to see a
>more detailed error message.
>
>One case we saw recently where the checkouts list would not load was
>when the user had checked out an item without 245$a ($p was filled out,
>so it was not obvious on first glance when looking at the record). Also
>check the items have all required values, like itemtype, homebranch and
>holdingbranch set.
>
>Hope that helps,
>
>Katrin
>
>On 04.11.20 00:43, clint.deckard wrote:
>>I have a patron that has a number of checked out items, three of which
>>are blank/have no details ie. when viewing overdue items there are no
>>details for three of the items.
>>When listing checked out items for this patron it just sits trying to
>>load them.
>>I can't find any similar problem in bugs or the web.
>>How can I correct the problem?
>>
>>This was originally a 3.20 version and migrated to 17.11 on Debian
>>using MySQL.
>>There are no problems listed in 'System Information' on the 'About
>>Koha' page.
>>
>>Appreciate the help,
>>Clint.
>>
>>
>>
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