[Koha] Patron with checked out items with no information

[Katrin Fischer]

Hi Client,

if you use the developer tools in your browser it might help to see a
more detailed error message.

One case we saw recently where the checkouts list would not load was
when the user had checked out an item without 245$a ($p was filled out,
so it was not obvious on first glance when looking at the record). Also
check the items have all required values, like itemtype, homebranch and
holdingbranch set.

Hope that helps,

Katrin

On 04.11.20 00:43, clint.deckard wrote:
> I have a patron that has a number of checked out items, three of which
> are blank/have no details ie. when viewing overdue items there are no
> details for three of the items.
> When listing checked out items for this patron it just sits trying to
> load them.
> I can't find any similar problem in bugs or the web.
> How can I correct the problem?
>
> This was originally a 3.20 version and migrated to 17.11 on Debian
> using MySQL.
> There are no problems listed in 'System Information' on the 'About
> Koha' page.
>
> Appreciate the help,
> Clint.
>
>
>
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