[Koha] Add 4 days to <<reserves.waitingdate>>

Tue Dec 8 07:51:22 NZDT 2020

Barbara,

Thank you for the good work-around for quarantining holds. If what Lucas 
suggests does not work for us, then your workflow may just be what the 
doctor ordered.

Regards,

*Christopher Davis, MLS*
Systems & E-Services Librarian
Uintah County Library
204 E 100 N, Vernal, UT 84078 
<https://www.openstreetmap.org/node/4375922503>
cgdavis at uintah.utah.gov <mailto:cgdavis at uintah.utah.gov>
+1 (435) 789-0091 ext. 261 <tel:14357890091>
uintahlibrary.org <https://uintahlibrary.org>
catalog.uintahlibrary.org <https://catalog.uintahlibrary.org>
facebook.com/uintahcountylibrary <https://facebook.com/uintahcountylibrary>
instagram.com/uintahcountylibrary 
<https://instagram.com/uintahcountylibrary>
On 12/7/20 11:21, Barbara Johnson wrote:
> Hi Christopher,
>
> We faced this same issue because all returns go through the automated 
> sorter and we’re quarantining for 72 hours. We also wanted to be able 
> to delay sending notices but since that wasn’t possible we came up 
> with a workaround.We’re a single site library so our solution might 
> not work for you.
>
> We set up our Pickup Window as another branch that just happens to be 
> inside the same library. When patrons place holds via the OPAC they 
> can only select the Window location. Everything returned through our 
> sorter uses our BPL location. This generates a transit for holds. No 
> notice is sent to the patron because the item hasn’t reached its 
> destination. Items then go into 72 hour quarantine. When the 
> quarantine is over we check the items in again manually through Koha 
> using the Window location (or using an RFID pad set to the Window 
> location). We confirm the hold and the notice gets sent to the patron.
>
> Best regards,
> Barbara
>
> --
> Barbara Johnson
> Library Technical Services Manager
> *Bedford Public Library*
> 2424 Forest Ridge Drive, Bedford, TX 76021-4667
> Office: 817-952-2360 | Fax: 817-952-2396 | Barbara.Johnson at bedfordtx.gov
>
> ------------------------------------------------------------------------
> *From:* Koha <koha-bounces at lists.katipo.co.nz> on behalf of Chris 
> Davis <cgdavis at uintah.utah.gov>
> *Sent:* Monday, December 7, 2020 11:30 AM
> *To:* koha at lists.katipo.co.nz <koha at lists.katipo.co.nz>
> *Subject:* Re: [Koha] Add 4 days to <<reserves.waitingdate>>
> EXTERNAL SENDER
>
>
> Thank you Caroline,
>
> That solution totally make sense, but I apologize that I forgot to
> mention that our sorting machine checks in all of our materials, so we
> cannot ignore the hold trigger. Maybe there's a way to configure Koha to
> send hold notices four days later; however, that would mean that
> on-shelf items which are held would set on the holds shelf for four days
> before their associated notices go out.
>
> Oh well. Thank you anyway for your help.
>
> Regards,
>
> *Christopher Davis, MLS*
> Systems & E-Services Librarian
> Uintah County Library
> 204 E 100 N, Vernal, UT 84078
> <https://www.openstreetmap.org/node/4375922503>
> cgdavis at uintah.utah.gov <mailto:cgdavis at uintah.utah.gov>
> +1 (435) 789-0091 ext. 261 <tel:14357890091>
> uintahlibrary.org <https://uintahlibrary.org>
> catalog.uintahlibrary.org <https://catalog.uintahlibrary.org>
> facebook.com/uintahcountylibrary 
> <https://facebook.com/uintahcountylibrary>
> instagram.com/uintahcountylibrary
> <https://instagram.com/uintahcountylibrary>
> On 12/7/20 09:46, Caroline Cyr-La-Rose wrote:
> > Hi Christopher,
> >
> > What I would do in that situation is check in the item, if there is a
> > hold, click "Ignore", put the item in quarantine, when it gets out of
> > quarantine, check it in again and confirm the hold. That way, the item
> > is removed from the previous patron's file, but no email is sent out
> > right away.
> >
> > Otherwise, I don't think it's possible to change the waiting date.
> >
> > Best regards,
> >
> > Caroline
> >
> > On 20-12-07 11 h 31, Chris Davis wrote:
> >> Dear Colleagues,
> >>
> >> At present, when an item is checked back into our library branch,
> >> Koha sends out hold-available notices to our patron who have a hold
> >> on that item. That same day, the item begins a four-day quarantine;
> >> therefore, we must indicate in the aforementioned hold-available
> >> notices that the item will be available in four days from the
> >> <<reserves.waitingdate>> which is found within the notices.
> >>
> >> I KNOW THAT PATRONS SHOULD READ THE NOTICE MORE CAREFULLY, BUT is
> >> there a way to configure Koha to add four days to the
> >> <<reserves.waitingdate>>? That way we could just put something like
> >> "your hold will be available for pick up on (<<reserves.waitingdate>>
> >> + 4)" to indicate the future date.
> >>
> >> Many thanks,
> >>
> >> *Christopher Davis, MLS*
> >> Systems & E-Services Librarian
> >> Uintah County Library
> >> 204 E 100 N, Vernal, UT 84078
> >> <https://www.openstreetmap.org/node/4375922503>
> >> cgdavis at uintah.utah.gov <mailto:cgdavis at uintah.utah.gov>
> >> +1 (435) 789-0091 ext. 261 <tel:14357890091>
> >> uintahlibrary.org <https://uintahlibrary.org>
> >> catalog.uintahlibrary.org <https://catalog.uintahlibrary.org>
> >> facebook.com/uintahcountylibrary
> >> <https://facebook.com/uintahcountylibrary>
> >> instagram.com/uintahcountylibrary
> >> <https://instagram.com/uintahcountylibrary>
> >> _______________________________________________
> >>
> >> Koha mailing list http://koha-community.org
> >> Koha at lists.katipo.co.nz
> >> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
> >
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