[Koha] Item cannot be issued through 3M self-check - error message PREVISSUE

[Peter Lau]

Hi Nick,



So does not bug lie with the Koha software or the 3M self-check machine?



I have found at least one local site with 3M self-check of the correct
setting on Koha that allows multiple check-in and check-out by the same
user successively.

Thanks & regards,

*Peter Lau*

Librarian

Tel: (852) 3977 9868 | Email: Peter.Lau at yccece.edu.hk | Fax: (852) 23384320

 [image:
https://docs.google.com/uc?export=download&id=1wiYZQsqhNTJZjyNbLJx-6ODZyoYE5NNu&revid=0BzpPRj4UE0XeT1R2WUt2dnhmTFBBeEpVR3dqcU5QbnF6NVg4PQ]

2 Tin Wan Hill Road, Tin Wan, Aberdeen

*YCCECE, Here We Grow Our Future | *www.yccece.edu.hk



*From:* Nick Clemens [mailto:nick at bywatersolutions.com]
*Sent:* Wednesday, 20 February 2019 10:43 PM
*To:* Peter Lau <peter.lau at yccece.edu.hk>; Koha <koha at lists.katipo.co.nz>
*Subject:* Re: [Koha] Item cannot be issued through 3M self-check - error
message PREVISSUE



Koha passes the 'PREVISSUE' as a flag that the checkout needs confirmation
- for SIP machines this means the checkout fails I believe.



You should only be seeing this message if the previous issues are being
checked, if the pref is set to Do Not and the message is appearing there
may be a bug.



-Nick





On Wed, Feb 20, 2019 at 9:37 AM Peter Lau <peter.lau at yccece.edu.hk> wrote:

Hi Nick,



In fact, is the error message from Koha or 3M self-check?




*The error message is like “Item cannot be issued: PREVISSUE. Please
takethe item to the desk.”  *

Thanks and regards,

*Peter Lau*

Librarian

Tel: (852) 3977 9868 | Email: peter.lau at yccece.edu.hk
<library at yccece.edu.hk> | Fax: (852) 23384320



2 Tin Wan Hill Road, Tin Wan, Aberdeen

*YCCECE, Here We Grow Our Future | *www.yccece.edu.hk





On Wed, Feb 20, 2019 at 8:49 PM Nick Clemens <nick at bywatersolutions.com>
wrote:

Hi Peter,



The system preference CheckPrevCheckout will raise this flag during
checkouts - if disabled patrons should be bale to check these items out
with no confirmation needed

Here is a link to the manual:
https://koha-community.org/manual//18.11/en/html/systempreferences.html#checkprevcheckout
<https://koha-community.org/manual/18.11/en/html/systempreferences.html#checkprevcheckout>

-NIck



On Mon, Feb 18, 2019 at 8:25 PM Peter Lau <peter.lau at yccece.edu.hk> wrote:

I have found that if I have borrowed an item through counter or 3M
self-check, I cannot borrow it again with the 3M self-check although it was
returned properly.



The error message is like “Item cannot be issued: PREVISSUE. Please take
the item to the desk.”

Thanks & regards,

*Peter Lau*

Librarian

Tel: (852) 3977 9868 | Email: Peter.Lau at yccece.edu.hk | Fax: (852) 23384320

 [image:
https://docs.google.com/uc?export=download&id=1wiYZQsqhNTJZjyNbLJx-6ODZyoYE5NNu&revid=0BzpPRj4UE0XeT1R2WUt2dnhmTFBBeEpVR3dqcU5QbnF6NVg4PQ
]

2 Tin Wan Hill Road, Tin Wan, Aberdeen

*YCCECE, Here We Grow Our Future | *www.yccece.edu.hk
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