[Koha] double fines

[Katrin Fischer]

Hi Margo,

I am not aware of any known bugs that fit your description. :(

Maybe it could help to see the 2 lines in accountlines (F and FU) and
compare these.

Do you have |CalculateFinesOnReturn enabled?|

|Katrin
|


On 10.04.19 20:01, Margo Duncan wrote:
> Good afternoon,
>
> Recently we have some patrons that are being double charged fines.  It looks like when the item is turned in, the accruing fine (FU) remains and a fine (F) for the same amount is added as a second line. It doesn't appear to be happening to all patrons and I cannot determine a pattern.
>
> We are on version 18.11.02.
>
> Has anyone had this problem?  Or any suggestions where to start looking?
> Thank you!
> Margo
>
> Margo Duncan, MLS
> Head of Library Systems
> Robert R. Muntz Library
> The University of Texas at Tyler
> 903.566.7174 | mduncan at uttyler.edu<mailto:mduncan at uttyler.edu>
>
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