[Koha] Problem uploading patrons

[Elaine Bradtke]

It has taken a while to figure out what caused the patron import to fail.
The CSV file that failed has returns between each patron instead of new
line.   Koha doesn't parse returns as new lines and so the file kept
failing.
Unfortunately, the software that we get the data from exports it with
returns instead of new lines, and there's not a way to fix it on their end.
I'd like to find a way to convert the returns to new lines so that the
assistant librarian can do the uploads without my intervention. Excel
doesn't seem to do the trick, unless there's a secret setting somewhere (if
you know, do tell!).  Does Open Office work better?


Elaine Bradtke
VWML
English Folk Dance and Song Society | http://www.efdss.org
Cecil Sharp House, 2 Regent's Park Road, London NW1 7AY
Tel    +44 (0) 20 7485 2206 (This number is for the English Folk Dance and
Song Society in London, England. If you wish to phone me personally, send
an e-mail first. I work off site)
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Registered Company No. 297142
Charity Registered in England and Wales No. 305999


On Tue, Jun 2, 2015 at 8:38 AM Hernandez, Heather <heather_hernandez at nps.gov>
wrote:

> Hi, Elaine--
>
> Could she make a video of what she's doing using some tool like Jing, that
> records what she's doing on her computer, to send to you?  That way she
> could record exactly what she's doing and then send the video to you, which
> might help you figure out if it's operator error or not.
>
> Cheerio!
> heather
> ~~~~~~~~~~~~~~
> Heather Hernandez
> Technical Services Librarian
> San Francisco Maritime National Historical Park Research Center
> 415-561-7032, heather_hernandez at nps.gov
> http://www.nps.gov/safr/learn/historyculture/museum-collections.htm
>
> "The sailor does not pray for wind, he learns to sail."--Gustaf Lindborg
>