[Koha] Search page don't always show results when it should

Fri Apr 21 01:26:17 NZST 2017

Hi,

I've checked on my system preference but I don't not use OpacHiddenItems
nor OpacSuppression.
This bug is driving me crazy. I can't do anything to fix it and it's
really annoying for the users.

Regards.

Joël M.
Administrateur Réseaux/Système.
Institut Biblique de Nogent-sur-marne.

On 14/04/17 22:33, Katrin wrote:
> Hi Joël,
> 
> are you using OpacSuppression (system preference) or OpacHiddenItems by
> chance? Especially OpacHiddenItems can create 'holes' in your result
> lists which might be an explanation why the staff interface displays the
> results differently.
> 
> Katrin
> 
> On 14.04.2017 15:07, Administrateur wrote:
>> Hi,
>>
>> I tried this too but no improvement. Still random no results screen.
>> When I rebuilt the library I had this error popping : "item-level_itypes
>> set but no itemtype set for item (3707) at
>> /usr/share/koha/lib/Koha/Schema/Result/Item.pm line 698." hundreds of
>> times.
>>
>> And to answer the previous message,
>> the problem appear on OPAC interface only. There are always results in
>> the staff interface. So I guess the problem comes from Zebra.
>> The term doesn't matter, sometime the results will be displayed,
>> sometime it says no results.
>>
>> The OPAC is public.
>>
>> Regards.
>>
>> Joël M.
>> Administrateur Réseaux/Système.
>> Institut Biblique de Nogent-sur-marne.
>> On 07/04/17 16:25, Luis Moises Rojas wrote:
>>> I have that problem ALWAYS.
>>> I just : Koha-rebuild-zebra -f -v -b -r library EVERYDAY.
>>> If we do not do this: We have the same problem
>>>
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>
>>> Libre
>>> de virus. www.avast.com
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>
>>> <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>
>>> On Fri, Apr 7, 2017 at 9:55 AM, Jonathan Druart <
>>> jonathan.druart at bugs.koha-community.org> wrote:
>>>
>>>> Hi,
>>>> Please answer to the list.
>>>>
>>>> Does it happen on both staff and OPAC interfaces?
>>>> Everytime? randomly? with different search results? always the same
>>>> page?
>>>>
>>>> Is the OPAC public?
>>>>
>>>> Regards,
>>>> Jonathan
>>>>
>>>> On Fri, 7 Apr 2017 at 10:31 Administrateur <admin at ibnogent.org> wrote:
>>>>
>>>>> Yes, that's exactly the problem.
>>>>>
>>>>> I just changed the language to english and checked the log after a "no
>>>>> results found" error and all I got is that :
>>>>>
>>>>> 03:52:33-07/04 zebrasrv(1) [warn] ir_session (exception)
>>>>> 03:58:54-07/04 zebrasrv(2) [warn] ir_session (exception)
>>>>>
>>>>> [Fri Apr 07 03:52:32.522008 2017] [cgi:error] [pid 11302] [client
>>>>> 10.36.237.6:60632] AH01215: [Fri Apr  7 03:52:32 2017] opac-search.pl:
>>>>> Use of uninitialized value in string eq at
>>>>> /usr/share/koha/opac/cgi-bin/opac/opac-search.pl line 814., referer:
>>>>> http://192.168.94.76/
>>>>>
>>>>> [Fri Apr 07 03:50:50.564856 2017] [cgi:error] [pid 11277] [client
>>>>> 10.36.237.6:60616] AH01215: [Fri Apr  7 03:50:50 2017] preferences.pl:
>>>>> Use of uninitialized value in hash element at
>>>>> /usr/share/koha/lib/C4/Languages.pm line 342., referer:
>>>>> http://192.168.94.76:8008/cgi-bin/koha/admin/preferences.pl?tab=tools
>>>>>
>>>>>
>>>>> Regards.
>>>>>
>>>>> Joël M.
>>>>> Administrateur Réseaux/Système.
>>>>> Institut Biblique de Nogent-sur-marne.
>>>>>
>>>>> Disponible Lundi-Mardi-Jeudi-Vendredi de 14h à 17h.
>>>>>
>>>>> On 04/04/17 19:39, Jonathan Druart wrote:
>>>>>> Hello "admin",
>>>>>>
>>>>>> What you describe is very weird: launch a search, click on a page
>>>> number,
>>>>>> then "No results found" is displayed, you refresh and you see the
>>>>> expected
>>>>>> results? That's it?
>>>>>>
>>>>>> I'd try the English interface (not translated) and check Koha logs.
>>>>>>
>>>>>> Regards,
>>>>>> Jonathan
>>>>>>
>>>>>>
>>>>>> On Tue, 4 Apr 2017 at 11:31 Administrateur <admin at ibnogent.org>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> I'm sending this message again because I still haven't found a
>>>> solution.
>>>>>>> This is not related to my browser and rebooting the server doesn't
>>>>>>> change anything.
>>>>>>> On 23/03/17 15:27, Administrateur wrote:
>>>>>>>> Hi,
>>>>>>>>
>>>>>>>> First of all I use Koha 16.0503000 on Debian.
>>>>>>>>
>>>>>>>> Everything works fine but I have one problem. If I do a search,
>>>>>>>> I can
>>>>>>>> see the results but sometime (randomly) when I click on a page
>>>> number,
>>>>>>>> Koha tells me that he has no results. If I refresh the same page (1
>>>> or
>>>>> 2
>>>>>>>> time, depends) then the results are showed.
>>>>>>>>
>>>>>>>> How can I fix this ?
>>>>>>>>
>>>>>>>> I have two different Koha installations (prod and test) but it's
>>>>>>>> the
>>>>>>>> same problem. I updated my test server to the latest koha version
>>>>>>>> available on apt (16.1105000) and then again, same problem.
>>>>>>>>
>>>>>>>> Thanks.
>>>>>>>>
>>>>>>>>
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>>>>>>>
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