[Koha] Search page don't always show results when it should

[Katrin]

Hi Joël,

are you using OpacSuppression (system preference) or OpacHiddenItems by 
chance? Especially OpacHiddenItems can create 'holes' in your result 
lists which might be an explanation why the staff interface displays the 
results differently.

Katrin

On 14.04.2017 15:07, Administrateur wrote:
> Hi,
>
> I tried this too but no improvement. Still random no results screen.
> When I rebuilt the library I had this error popping : "item-level_itypes
> set but no itemtype set for item (3707) at
> /usr/share/koha/lib/Koha/Schema/Result/Item.pm line 698." hundreds of times.
>
> And to answer the previous message,
> the problem appear on OPAC interface only. There are always results in
> the staff interface. So I guess the problem comes from Zebra.
> The term doesn't matter, sometime the results will be displayed,
> sometime it says no results.
>
> The OPAC is public.
>
> Regards.
>
> Joël M.
> Administrateur Réseaux/Système.
> Institut Biblique de Nogent-sur-marne.
> On 07/04/17 16:25, Luis Moises Rojas wrote:
>> I have that problem ALWAYS.
>> I just : Koha-rebuild-zebra -f -v -b -r library EVERYDAY.
>> If we do not do this: We have the same problem
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> Libre
>> de virus. www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>> On Fri, Apr 7, 2017 at 9:55 AM, Jonathan Druart <
>> jonathan.druart at bugs.koha-community.org> wrote:
>>
>>> Hi,
>>> Please answer to the list.
>>>
>>> Does it happen on both staff and OPAC interfaces?
>>> Everytime? randomly? with different search results? always the same page?
>>>
>>> Is the OPAC public?
>>>
>>> Regards,
>>> Jonathan
>>>
>>> On Fri, 7 Apr 2017 at 10:31 Administrateur <admin at ibnogent.org> wrote:
>>>
>>>> Yes, that's exactly the problem.
>>>>
>>>> I just changed the language to english and checked the log after a "no
>>>> results found" error and all I got is that :
>>>>
>>>> 03:52:33-07/04 zebrasrv(1) [warn] ir_session (exception)
>>>> 03:58:54-07/04 zebrasrv(2) [warn] ir_session (exception)
>>>>
>>>> [Fri Apr 07 03:52:32.522008 2017] [cgi:error] [pid 11302] [client
>>>> 10.36.237.6:60632] AH01215: [Fri Apr  7 03:52:32 2017] opac-search.pl:
>>>> Use of uninitialized value in string eq at
>>>> /usr/share/koha/opac/cgi-bin/opac/opac-search.pl line 814., referer:
>>>> http://192.168.94.76/
>>>>
>>>> [Fri Apr 07 03:50:50.564856 2017] [cgi:error] [pid 11277] [client
>>>> 10.36.237.6:60616] AH01215: [Fri Apr  7 03:50:50 2017] preferences.pl:
>>>> Use of uninitialized value in hash element at
>>>> /usr/share/koha/lib/C4/Languages.pm line 342., referer:
>>>> http://192.168.94.76:8008/cgi-bin/koha/admin/preferences.pl?tab=tools
>>>>
>>>>
>>>> Regards.
>>>>
>>>> Joël M.
>>>> Administrateur Réseaux/Système.
>>>> Institut Biblique de Nogent-sur-marne.
>>>>
>>>> Disponible Lundi-Mardi-Jeudi-Vendredi de 14h à 17h.
>>>>
>>>> On 04/04/17 19:39, Jonathan Druart wrote:
>>>>> Hello "admin",
>>>>>
>>>>> What you describe is very weird: launch a search, click on a page
>>> number,
>>>>> then "No results found" is displayed, you refresh and you see the
>>>> expected
>>>>> results? That's it?
>>>>>
>>>>> I'd try the English interface (not translated) and check Koha logs.
>>>>>
>>>>> Regards,
>>>>> Jonathan
>>>>>
>>>>>
>>>>> On Tue, 4 Apr 2017 at 11:31 Administrateur <admin at ibnogent.org> wrote:
>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> I'm sending this message again because I still haven't found a
>>> solution.
>>>>>> This is not related to my browser and rebooting the server doesn't
>>>>>> change anything.
>>>>>> On 23/03/17 15:27, Administrateur wrote:
>>>>>>> Hi,
>>>>>>>
>>>>>>> First of all I use Koha 16.0503000 on Debian.
>>>>>>>
>>>>>>> Everything works fine but I have one problem. If I do a search, I can
>>>>>>> see the results but sometime (randomly) when I click on a page
>>> number,
>>>>>>> Koha tells me that he has no results. If I refresh the same page (1
>>> or
>>>> 2
>>>>>>> time, depends) then the results are showed.
>>>>>>>
>>>>>>> How can I fix this ?
>>>>>>>
>>>>>>> I have two different Koha installations (prod and test) but it's the
>>>>>>> same problem. I updated my test server to the latest koha version
>>>>>>> available on apt (16.1105000) and then again, same problem.
>>>>>>>
>>>>>>> Thanks.
>>>>>>>
>>>>>>>
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>>>>>>
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>>
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