[Koha] No patron search results in Koha 16.05.09
Michael Kuhn
mik at adminkuhn.ch
Fri Apr 7 10:28:00 NZST 2017
Hi Anselm
> We have koha 16.11.06 installed and we are facing this exact issues. We
> have tried clearing the cache but the problem still persists.
>
> what else could we do?
...
> try to clear your cache first - it can be one reason this
> happens. Also
> take a look at the networking tab in the dev tools of your
> browser if
> the problem remains to see what happens there.
>
> It was the cache! Seems like if nothing else is working it's always
> the cache (but I forget about it sometimes...)
"Clearing the cache" in my case meant pressing CTRL+F5 in the
webbrowser. If that doesn't work the first time it may work the second
time...
If this still doesn't work for you I would try:
1. Restart Koha (including Plack):
$ sudo service koha-common restart
2. Are you sure your patrons are actually in the database? You should
find them executing for example the following SQL statement:
mysql> SELECT * FROM borrowers;
Hope this helps.
Best wishes: Michael
--
Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
T 0041 (0)61 261 55 61 · E mik at adminkuhn.ch · W www.adminkuhn.ch
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