[Koha] Fines does not charge even when an item is overdue

[Limo]

​Hi
CalculateFinesOnReturn is enabled and finesMode is set to Calculate and
charge​. But it does not charge fine to overdue items

Kindly advice

On 15 January 2016 at 16:40, Kyle Hall <kyle.m.hall at gmail.com> wrote:

> Do you have your system preference CalculateFinesOnReturn enabled? Also,
> you'll want to make sure finesMode is set to "Calculate and charge.
>
> Kyle
>
> http://www.kylehall.info
> ByWater Solutions ( http://bywatersolutions.com )
> Meadville Public Library ( http://www.meadvillelibrary.org )
> Crawford County Federated Library System ( http://www.ccfls.org )
> Mill Run Technology Solutions ( http://millruntech.com )
>
> On Thu, Jan 14, 2016 at 12:58 AM, Jonathan Limo <jonathan.limo at tum.ac.ke>
> wrote:
>
>> Hallo,
>> I have a problem with fines, patrons are not charged fines even when the
>> item checked in is overdue. I have cross checked circulation and fine
>> rules, and they are all as expected.
>>
>> Sometimes back the Intranet used to give this error during check-in:
>> *           Can't call method "truncate" on an undefined value at >>
>> /usr/share/koha/lib/C4/Circulation.pm line 1966*
>>
>> I searched for a solution online and found that setting debarred value to
>> NULL resolve the "truncate" error, so i ran the SQL:
>>
>> *UPDATE borrowers SET debarred=NULL WHERE debarred='0000-00-00';*
>>
>> This solved the error, however the problem on charging fine showed up, it
>> doesn't charge fine to patrons with overdue items during check-in.
>>
>> Kindly advice
>>
>> --
>> Jonathan Limo
>> Technical University of Mombasa
>> jonathan.limo at tum.ac.ke|limotit28 at gmail.com
>> +254-728593370|+254-774111760
>> _______________________________________________
>> Koha mailing list  http://koha-community.org
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>>
>
>


-- 

*Jonathan Limo*

Technical University of Mombasa

Tel +254728593370 +254774111760