[Koha] Fines does not charge even when an item is overdue

[Kyle Hall]

Do you have your system preference CalculateFinesOnReturn enabled? Also,
you'll want to make sure finesMode is set to "Calculate and charge.

Kyle

http://www.kylehall.info
ByWater Solutions ( http://bywatersolutions.com )
Meadville Public Library ( http://www.meadvillelibrary.org )
Crawford County Federated Library System ( http://www.ccfls.org )
Mill Run Technology Solutions ( http://millruntech.com )

On Thu, Jan 14, 2016 at 12:58 AM, Jonathan Limo <jonathan.limo at tum.ac.ke>
wrote:

> Hallo,
> I have a problem with fines, patrons are not charged fines even when the
> item checked in is overdue. I have cross checked circulation and fine
> rules, and they are all as expected.
>
> Sometimes back the Intranet used to give this error during check-in:
> *           Can't call method "truncate" on an undefined value at >>
> /usr/share/koha/lib/C4/Circulation.pm line 1966*
>
> I searched for a solution online and found that setting debarred value to
> NULL resolve the "truncate" error, so i ran the SQL:
>
> *UPDATE borrowers SET debarred=NULL WHERE debarred='0000-00-00';*
>
> This solved the error, however the problem on charging fine showed up, it
> doesn't charge fine to patrons with overdue items during check-in.
>
> Kindly advice
>
> --
> Jonathan Limo
> Technical University of Mombasa
> jonathan.limo at tum.ac.ke|limotit28 at gmail.com
> +254-728593370|+254-774111760
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