[Koha] Circulation Problem

[Bob Ewart]

On 10/08/2015 06:51 PM, Robin Sheat wrote:
> Bob Ewart schreef op do 08-10-2015 om 15:59 [-0400]:
>> However, I'm still having the original problem of the people on the
>> circulation desk being logged out when trying to check an item  out.
>> The item is checked out!
> How do they connect to the Koha server? Is there a proxy in the middle
> that could be causing issues, or some reason for them to be changing IP
> address? Can you watch the session cookies in the browser, is something
> deleting them? What (if anything) do the Koha error logs say? I wonder
> if turning on debug would help, too. It might, though it'll cause your
> error logs to have a lot of noise.
>
> What browser are you using, and does a different browser help?
>
> (You can turn on debug by adding SetEnv DEBUG "1" to the appropriate
> virtualhost section in your apache config.)

The Windows 7 workstation at the library is connected to the server on a 
local area network. My test system is running directly on the server.  
No proxies are involved. We've tried both Firefox and Chromium with no 
difference.

I wrote a little program to add comments to the koha-error_log file to 
show what was going on.  Then wrote another little program to neaten up 
the logs. Most of the leading information which takes up most of a line 
is pretty much duplicated in each entry.  I eliminated that and just put 
the minutes:seconds from the start of the test before the rest of the 
line.  (If I never see another CGI::param called in list context... 
error, I'll be real happy.)

I'm running with Koha 3.18.10 software.  The two runs are:

 1. New database -- drop database koha, create database koha, run the
    web installer with all optional data added, added Joe Volunteer 7472
    with checkout permissions and myself as 2002 super Librarian and
    finally imported 3 books to work with
 2. My database -- drop database koha, create database koha, source
    koha.sql (a mysqldump from the library);


I put 5 files on my webserver:

 1. Test with new database <http://bobsown.net/images/koha-log-std>
 2. Test with my database <http://bobsown.net/images/koha-log-error>
 3. Unedited log of new database
    <http://bobsown.net/images/koha-log-std-full>
 4. Unedited log of my database
    <http://bobsown.net/images/koha-log-error-full>
 5. Permissions shown in both <http://bobsown.net/images/permissions.txt>


As you can see from the logs, there are a couple of xsub entries in the 
new database run that are not in my run before the volunteer sees the 
main page.

Then I go to patron 2002 for checkout and that looks the same

Then I give it a barcode to check out.  This is where things go really 
wrong.  With my database it does a Checking Auth in circulation.pl and 
eventually logs the volunteer out.  When I immediately log him back in 
it never goes to the main page.  It goes to the checkout page and 
appears to go through the same steps as the checkout with the new 
database.  The book is checked out. When I try to show the checkouts, it 
says "Loading -- you may continue scanning" and does nothing after that.

The permissions are different in the two cases.  I'm not sure why, but 
my database was originally created way back around 3.00 and errors may 
have crept in in the updates.

On 10/12/2015 03:01 PM, Katrin Fischer wrote:

> Hi Marc,
>
> we could check for the existence of the mandatory data maybe, but some
> of it might be unselected on purpose by some. For the permission
> definitions, maybe we could move them out of the database altogether?
> You won't ever want to change them and they are not translatable
> currently, although there is a patch waiting to change that:
>
> http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13632
>
> Katrin
That patch may solve my problem

-- 
Bob Ewart