[Koha] Patrons cannot place holds from OPAC

[Jim Maroon]

Thanks, Liz. That was it exactly. We don't have the all/all default setup.

--Jim

On Mon, Jan 23, 2012 at 4:44 PM, Liz Rea <lrea at nekls.org> wrote:

> I suspect that you have an incorrectly set default rule in your circ and
> fine rules, see this section of the manual, paying special attention to the
> section marked *Important*:
>
> http://manual.koha-community.org/3.6/en/patscirc.html#circfinerules
>
> <http://manual.koha-community.org/3.6/en/patscirc.html#circfinerules>The
> basic gist: every library must have a default-default rule set up, go ahead
> and add a new one if you're not sure.
>
> There is also a system preference for "maxreserves" which should be
> defaulted to 50, but you may want to make sure that it's not set to 0. It's
> under "Patrons" in the system preferences.
>
>
> Liz Rea
> lrea at nekls.org
>
>
> On Jan 23, 2012, at 4:29 PM, Jim Maroon wrote:
>
>
> When a patron tries to place a hold from the OPAC, they receive a message
> "Sorry, none of these items can be placed on hold." When staff tries to
> place a hold for the same, a message pops up "CANNOT PLACE HOLD Too many
> holds..." We can then click through, but not in the OPAC. When you check
> the holds for the patron, the record shows no holds. These are all items on
> which folks should be able to place holds.
>
> Is this one of those deals where we need to change our settings? If so,
> where and how?
>
> Thanks.
>
> Jim
>
> --
>
> ==================================================
> "The man, who, by his own and his family's labour, can provide a
> sufficiency of food and raiment and a comfortable dwelling place, is not a
> poor man." --William Cobbett, *Cottage Economy*, 1826.
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>
>


-- 

==================================================
"The man, who, by his own and his family's labour, can provide a
sufficiency of food and raiment and a comfortable dwelling place, is not a
poor man." --William Cobbett, *Cottage Economy*, 1826.
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