[Koha] [RESOLVED] Circulation System Operation Failure- 3M SelfCheck System - KOHA SIP 2 ISSUES,

[Susan Mustafa]

Dear All,

I have resolved the issue.

Basicly I followed the e-mail below,
http://lclpioneer.wordpress.com/2011/05/02/getting-a-3m-self-check-to-work-with-koha/

Except instead of XXXXsip\r, I put in my sipuser ID and sipuser passwords
:).

Hope this helps someone,

What I have done,

Changes made to the 3M Self Check Machines to work with Koha.

   1. Login to 3M Self Check System Administration  web page.
   2. Select the network menu
   3. Scroll down to “Host Communications” and change
      1. Communication Type “Telnet”
      2. TCP Port “8041”
      3. Host Name or IP “75.101.142.135” (This is the test SIP server IP)
      4. Scroll down to the 3M Command Center (CIMS) and click “Save
      Changes”
      5. Scroll down to “Send/Expect Scripts”  and click “Edit Login
      Send/Expect”

(in 2 and 3 below replace sipuserid with your SIP USER ID and
sipuserpassword with your SIP USER PASSWORD , see below)

No double quotes --

   1. Click “Menu+”
      1.  Send String (leave blank)
      2. Expect String “login:”
      3. Timeout “30”
      4. Retries “3”
      5. Click “Add”
   2. Click “Menu+”
      1. Send String “sipuserid\r”
      2. Expect String “password:”
      3. Timeout “30”
      4. Retries “3”
      5. Click “Add”
   3. Click “Menu+”
      1. Send String “sipuserpassword\r”
      2. Expect String “Login OK.  Initiating SIP” (note 2 spaces after
      “OK.”)
      3. Timeout “30”
      4. Retries “” (or 3 works as well)
      5. Click “Add”


On Thu, May 12, 2011 at 10:22 AM, Susan Mustafa <susan.mustafa at gmail.com>wrote:

> Good Day All,
>
> I hope that I may find someone who has come a cross this issue before:
>
>
> Completed:
>
> SIP 2 Server SETUP - Using
> http://koha.org/documentation/manual/3.0/appendices/sip2-integration
> sipserver.xml has been changed to include the machine IP, + port 8023
>
> Tested:
>
> telnet 10.106.0.93 8023
> login: someuser
> password: somepassword
> %s Initiating SIP OK.
> did a command here and it returns 941 which is ok i guess.
>
> ===================
>
> Problem:
>
> 3M SelfCheck System is showing [ Circulation System Operation Failure -
> Unspecified Error] in RED.
> We have already done everything, ensure the
> username/password/ip/ports/configurations all CORRECT and still does not
> work.
>
> We have already done a telnet session [telnet xx.ip.xx.xx 8023] from inside
> the 3M SelfCheck Machine [Command Line] and it works OK, returning us
> results and everything.
>
> We have attempted to do something like
> http://lclpioneer.wordpress.com/2011/05/02/getting-a-3m-self-check-to-work-with-koha/
> but no use, it still does not work.
>
> I hope someone has come a cross this issue when working with 3M SelfCheck
> with KOHA 3.01.00.999
>
> I appreciate all the help I can get, we have been stuck for over a week
> attempting at resolving this.
>
> Thank you all,
>
>
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