[Koha] trouble placing hold on book

[Bob Birchall]

On 11/03/11 03:16, ksckemperman at chartermi.net wrote:
> Hi Bob,
>
> I am using version 3.00.06.008
>
> The only place you suggested that I can't find is in circulation rules.
> I can't find a spot to specify the number of holds for patron
> categories.

That may have been added in 3.2.

You could try upgrading.

Bob B

The only hold rule I can see on this screen is to specify
> holds allowed to item types, which I have set to default. Am I not
> finding the right spot or does it not exist on my version? I checked the
> other areas you suggested and from what I can understand, they all seem
> to be set properly.
>
> Thanks, Shelley
>
>
> On Wed, Mar 9, 2011 at 6:23 AM, Bob Birchall wrote:
>
>> Hi Shelley,
>>
>> What version of Koha are you using?
>>
>> Check your circulation rule - how many holds are allowed for that
>> category of patron? What is the holds policy for that library?
>>
>> Also check the following circulation system preferences to be sure
>> they have the value you want:
>> - CircControl
>> - HomeorHoldingBranch
>> - all of the preferences under the heading Holds Policy
>>
>> Hope that helps,
>> Bob Birchall
>> CALYX
>>
>>
>>
>> On 09/03/11 09:01, Shelley & Kurt Kemperman wrote:
>>> I tried and failed to place a hold on a book today. The book was
>>> already checked out and I wanted to place a hold so that when it was
>>> checked in, our volunteer would be alerted. I went to the book
>>> record, clicked place hold, then entered the student's number. I
>>> received the message "no copies are available to be placed on hold".
>>> Well of course not, if there was a copy available, I wouldn't need to
>>> place a hold - lol. Why can't I place the hold?
>>>
>>> Thanks, Shelley
>>> _______________________________________________
>>> Koha mailing list http://koha-community.org
>>> Koha at lists.katipo.co.nz
>>> http://lists.katipo.co.nz/mailman/listinfo/koha
>>>
>>
>>
>> --
>> Bob Birchall
>> Director
>> Calyx Group Pty Limited
>>
>> Mob: 0414 796 988
>> Email: bob at calyx.net.au
>> Web: www.calyx.net.au
>> _______________________________________________
>> Koha mailing list http://koha-community.org
>> Koha at lists.katipo.co.nz
>> http://lists.katipo.co.nz/mailman/listinfo/koha
>


-- 
Bob Birchall
Director
Calyx Group Pty Limited

Mob: 0414 796 988
Email: bob at calyx.net.au
Web: www.calyx.net.au