[Koha] trouble placing hold on book

[ksckemperman at chartermi.net]

Hi Bob,

I am using version 3.00.06.008

The only place you suggested that I can't find is in circulation rules. 
I can't find a spot to specify the number of holds for patron 
categories.  The only hold rule I can see on this screen is to specify 
holds allowed to item types, which I have set to default.  Am I not 
finding the right spot or does it not exist on my version?  I checked 
the other areas you suggested and from what I can understand, they all 
seem to be set properly.

Thanks, Shelley


On Wed, Mar 9, 2011 at 6:23 AM, Bob Birchall wrote:

> Hi Shelley,
>
> What version of Koha are you using?
>
> Check your circulation rule - how many holds are allowed for that 
> category of patron?  What is the holds policy for that library?
>
> Also check the following circulation system preferences to be sure 
> they have the value you want:
> - CircControl
> - HomeorHoldingBranch
> - all of the preferences under the heading Holds Policy
>
> Hope that helps,
> Bob Birchall
> CALYX
>
>
>
> On 09/03/11 09:01, Shelley & Kurt Kemperman wrote:
>> I tried and failed to place a hold on a book today.  The book was
>> already checked out and I wanted to place a hold so that when it was
>> checked in, our volunteer would be alerted.  I went to the book
>> record, clicked place hold, then entered the student's number.  I
>> received the message "no copies are available to be placed on hold".
>> Well of course not, if there was a copy available, I wouldn't need to
>> place a hold - lol.  Why can't I place the hold?
>>
>> Thanks, Shelley
>> _______________________________________________
>> Koha mailing list  http://koha-community.org
>> Koha at lists.katipo.co.nz
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>>
>
>
> -- 
> Bob Birchall
> Director
> Calyx Group Pty Limited
>
> Mob: 0414 796 988
> Email: bob at calyx.net.au
> Web: www.calyx.net.au
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