[Koha] Emailed Overdue Notices

[Josh Westbrook]

Thanks Agnes and Susan - I had some of this confirmed through other
channels as well.

I was hoping that the notice would be attached to the library where
the item checked out - so that is good to hear.  We do have patrons
that go between the seven libraries in our consortium - but usually
not on the same day (to my knowledge) so that shouldn't be a problem!

It's nice to hear that most of my assumptions of how the system works
are actually how it works - that wasn't the way it worked with our
Voyager system at all ...

Josh Westbrook
Prescott Library Mngr/District Technology Mngr
Walla Walla County Rural Library District
joshw at wwrurallibrary.com
http://www.wwrurallibrary.com



On Thu, Oct 22, 2009 at 11:49 AM, Agnes Rivers-Moore <arm at hanover.ca> wrote:
> Hi Josh
>
> Library email addresses are set in two places. One in Admin which is
> specifically for patron update requests, and the other in Libraries,
> Branches & Groups, for other messages especially overdue notices. You may of
> course set both to be the same address.
>
> As you say, the addresses set for the branches receive a huge email
> including a concatenation of all the notices that could not be sent because
> Koha had no email in the patron's account. I have a single library site so I
> am not certain how Koha chooses which email to send the notice to if, say,
> the patron belongs to one branch and the book belongs to another.
>
> HTH
> Agnes
>
>
> Josh Westbrook wrote:
>>
>> Reading the Koha documentation, it looked like there was one email
>> address that all overdue notices would go to if the patron did not
>> have an email address in their account.
>>
>> But It looks like when a patron makes changes to their account in the
>> OPAC an email is sent to the email address that is associated with
>> their "Home Library" in the "Libraries and Groups" parameters about
>> the changes.  Is this the way Overdue Notices for patrons without
>> email addresses work also?  Is an email sent to the home library's
>> email address with all of the overdue notices for patrons
>> at_that_branch without an email address?
>>
>> Our Koha system isn't live yet to test this - any feedback would be
>> appreciated!
>>
>>
>> Josh Westbrook
>> Prescott Library Mngr/District Technology Mngr
>> Walla Walla County Rural Library District
>> joshw at wwrurallibrary.com
>> http://www.wwrurallibrary.com
>> _______________________________________________
>> Koha mailing list
>> Koha at lists.katipo.co.nz
>> http://lists.katipo.co.nz/mailman/listinfo/koha
>>
>>
>
> --
>
> Agnes Rivers-Moore
> Assistant Librarian
> Hanover Public Library
>
>