[Koha] Vendor Question
mlb at imparisystems.com
Fri Apr 11 00:55:45 NZST 2008
Thank you, Joshua!
On Thu, 2008-04-10 at 06:49 -0400, Joshua Ferraro wrote:
> On Thu, Apr 10, 2008 at 5:25 AM, MJ Ray <mjr at phonecoop.coop> wrote:
> > "Joshua Ferraro" <jmf at liblime.com> wrote:
> > > On Wed, Apr 9, 2008 at 5:51 AM, MJ Ray <mjr at phonecoop.coop> wrote:
> > > > Would you sign up with a vendor who sends 1Mb of broken PDFs to a
> > > > mailing list?
> > > Let's agree to avoid this kind of hostile tone on-list, it's no way to have a
> > > discussion.
> > So if someone emails me and dozens (hundreds?) of others a large
> > unsolicited binary file, we shouldn't challenge that in public in
> > pretty strong terms? That seems nuts.
> Well, we can certainly take a vote on-list, I personally found your response
> much more offensive than the PDF file.
> > > Whether or not the Linux Box folks can create a PDF has
> > > nothing to do with whether they can help me with my Koha system.
> > Perhaps, but I feel *how* they created the PDF (using non-free
> > software to make an apparently non-standard file) and what they did
> > with it (emailing it unsolicited to the list) might tell you something
> > about how they would approach Koha support. LibLime might not care
> > about keeping this user in the free software world, but I do!
> > If someone wants on-site support, then it's going to limit the
> > options, but I suspect BibLibre and Calyx as well as TTLLP are happy
> > to accept international enquiries with remote support in general, so
> > it puts my nose out a bit when a company not seen here recently uses
> > someone not liking LibLime's prices as an excuse to mailbomb the list.
> > Limes are not the only fruit.
> I couldn't agree more, which is why you've never seen the koha lists used as
> a marketing tool for LibLime. We always point folks to
> if they are looking for commercial support on-list.
> > Or would you rather LinuxBox had work instead of koha-devel members
> > for some reason?
> I could be wrong, but I'm pretty sure LinuxBox has contributed to Koha in the
> past ... feel free to correct me if I"m wrong. In any case, I'm happy to see the
> available support options expand, I hope we have an environment in this
> community that fosters multiple support channels. Sending hostile emails
> on-list doesn't do that.
Matt Burkhardt, MSTM
Impari Systems, Inc.
Phone: (301) 644-3911
mlb at imparisystems.com
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