[Koha] Error 500

Ata ur Rehman ata.rehman at gmail.com
Wed Dec 13 18:59:56 NZDT 2006


Thank God

I have succeeded to run Koha 2.24 for the first time.  Now it is
working fine but some of scripts are not present there e.g. when I
click on "Issue by Borrower Category" in Reports Menue I found 500
Internal Error.  Similarly some modules are missing in admin folder
e.g. when I click on Letter in Parameter Menues it says
"http://intranet/cgi-bin/koha/admin/letter.pl" could not found.

Server information:

Koha version2.2.4

OS version Microsoft Windows XP [Version 5.1.2600]

Perl version5.008008

MySQL versionmysql Ver 12.22 Distrib 4.0.18, for Win95/Win98 (i32)

Apache versionServer version: Apache/2.0.59 Server built: Jul 27 2006 15:55:03


What should i do?

Ata

On 11/17/06, Ata ur Rehman <ata.rehman at gmail.com> wrote:
> Dear Rob
>
> Yes it is new version 5.8.8.819
>
> On 11/17/06, Rob Weir <robweir at alum.drexel.edu> wrote:
> > Hi Ata,
> > What version of Active Perl did you install? Is it the newest one - 5.8.8.819? If you can tell me the exact version, I will test with that version to figure out what is going on.
> >
> > Rob
> >
> >
> > >  -------Original Message-------
> > >  From: Ata ur Rehman <ata.rehman at gmail.com>
> > >  Subject: Re: [Koha] Error 500
> > >  Sent: 16 Nov '06 05:41
> > >
> > >  Dear Rob / All
> > >
> > >  please review the following information:
> > >
> > >  =========================PATH=====================
> > >  C:\>path
> > >  PATH=C:\MYSQL\BIN\;C:\usr\bin\;c:\program
> > >  files\imagemagick-6.2.6-q8;C:\WINDOWS\system32;
> > >  C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;
> > >  C:\jdk\bin;C:\jdk\lib;D:\paklag\mysql-4.0.18\bin;C:\Program
> > >  Files\Zebra\bin;C:\Program Files\Yaz\bin;
> > >  D:\Greenstone271\bin\script;D:\Greenstone271\bin\windows\perl\bin;C:\MySQL\Bin;C:\MYSQL\BIN\;C:\usr\bin\;
> > >  c:\program files\imagemagick-6.2.6-q8;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;
> > >  C:\Program Files\QuickTime\QTSystem\;C:\jdk\bin;C:\jdk\lib;D:\paklag\mysql-4.0.18\bin;
> > >  C:\Program Files\Zebra\bin;C:\Program Files\Yaz\bin;D:\Greenstone271\bin\script;
> > >  D:\Greenstone271\bin\windows\perl\bin;C:\MySQL\Bin;
> > >  ===========================================================
> > >
> > >
> > >  =========================PERL MODULES=====================
> > >  ppm> query *
> > >
> > >  Querying target 1 (ActiveP
> > >     1. ActivePerl-Config
> > >     2. ActivePerl-DocTools
> > >     3. ActiveState-Utils
> > >     4. Archive-Tar
> > >     5. Archive-Zip
> > >     6. Compress-Zlib
> > >     7. Data-Dump
> > >     8. DBI
> > >     9. Digest-HMAC
> > >    10. Digest-MD2
> > >    11. Digest-MD4
> > >    12. Digest-SHA1
> > >    13. File-CounterFile
> > >    14. Font-AFM
> > >    15. HTML-Parser
> > >    16. HTML-Tagset
> > >    17. HTML-Tree
> > >    18. IO-String
> > >    19. IO-Zlib
> > >    20. libwin32
> > >    21. libwww-perl
> > >    22. MARC-Record
> > >    23. MD5
> > >    24. MIME-Base64-Scripts
> > >    25. PDF-API2
> > >    26. SOAP-Lite
> > >    27. Term-ReadLine-Perl
> > >    28. TermReadKey
> > >    29. Test-Simple
> > >    30. Text-Autoformat
> > >    31. Text-Reform
> > >    32. Tk
> > >    33. Unicode-String
> > >    34. URI
> > >    35. Win32-AuthenticateU~
> > >    36. XML-Parser
> > >    37. XML-Simple
> > >  ppm>
> > >  ================================================
> > >
> > >
> > >  Thanks
> > >
> > >  Regards,
> > >
> > >  Ata
> > >
> > >  On 11/15/06, Rob Weir <robweir at alum.drexel.edu> wrote:
> > >  > Hi Ata,
> > >  >  Your install proceedure looks good. The versions you used and the
> > >  > install locations you used are fine. To troubleshoot, could you please
> > >  > open a command prompt window (Start -> Programs -> Accessories
> > >  >  -> Command Prompt).
> > >  >
> > >  >    First type "path" and hit enter and verify that C:\usr\bin\ is on your path.
> > >  >
> > >  >  On my system, I get:
> > >  >  C:\>path
> > >  >
> > >  > PATH=C:\MYSQL\BIN;C:\usr\bin\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
> > >  >
> > >  >  Then type "ppm" and hit enter to start the perl package manager. Next
> > >  > type "query *" and hit enter and you should get a list of all the perl
> > >  > modules that are installed on your system. Verify that the following
> > >  > modules are installed:
> > >  >  Convert-ASN1
> > >  >  DateManip
> > >  >  DBD-Mysql
> > >  >  DBI
> > >  >  Digest-MD5
> > >  >  File-Spec
> > >  >  HTML-Template
> > >  >  Mail-Sendmail
> > >  >  MARC-Record
> > >  >  PDF_API2
> > >  >  perl-ldap
> > >  >  Time-HiRes
> > >  >
> > >  > That is the list of modules that I have for V2.2.4. An install package
> > >  > for V2.2.6 is now available, and it requires some additional modules:
> > >  >  MARC-XML
> > >  >  Class-Accessor
> > >  >  Date-Calc
> > >  >  Date-Random
> > >  >  GD-Barcode
> > >  >  PDF-Reuse-Barcode
> > >  >
> > >  > I think I would troubleshoot v2.2.4 first, but then I suggest you go
> > >  > ahead and install V2.2.6 so you have the newer version.
> > >  >
> > >  > Let me know what you find out, or if you have any questions.
> > >  >
> > >  > Rob
> > >  >
> > >  >  > -------Original Message-------
> > >  >  > From: Ata ur Rehman
> > >  >  > Subject: Re: [Koha] Error 500
> > >  >  > Sent: 15 Nov '06 04:09
> > >  >  >
> > >  >  > Dear Robert Lyon / All
> > >  >  >
> > >  >  > Thanks for prompt response.
> > >  >  > I adapted the following method to install Koha
> > >  >  >
> > >  >  > 1- Installation of Active Perl 5.8.8 Build 817 at C:\usr
> > >  >  > 2- Installation of Apache 2.0.58 at C:\Program Files\Apache
> > >  > Group\Apache
> > >  >  > 3- Installation of MySQL 4.0.18 at C:\MySQL
> > >  >  > 4- Installation of Koha2.2.4-W32-R0 at default location
> > >  >  >
> > >  >  > Note: During installation, there is no error.
> > >  >  >
> > >  >  > Is this right method to install?
> > >  >  >
> > >  >  >
> > >  >  > Ata
> > >  >  >
> > >  >  > On 11/15/06, Robert Lyon wrote:
> > >  >  > > The error indicates that you do not have the Perl module
> > >  > HTML::Template
> > >  >  > > installed
> > >  >  > >
> > >  >  > > This is a common module that (I guess) the setup expects you to have
> > >  >  > > already installed
> > >  >  > > You will need to install HTML::Template for the koha system to work
> > >  > as
> > >  >  > > it is the page renderer
> > >  >  > >
> > >  >  > > Bob
> > >  >  > >
> > >  >  > >
> > >  >  > >
> > >  >  > > Ata ur Rehman wrote:
> > >  >  > > > Dear All
> > >  >  > > > Assalam O Alaikum
> > >  >  > > >
> > >  >  > > > I am new user of Koha. I just installed Koha on windows XP. When i
> > >  >  > > > open the browser with localhost in address bar, it redirects to
> > >  >  > > > http://localhost/cgi-bin/koha/opac-main.pl and I find the error
> > >  > 500.
> > >  >  > > > I looked into the error logs of apache. That is:
> > >  >  > > >
> > >  >  > > > [Tue Nov 14 17:43:39 2006] [error] [client 127.0.0.1] Premature
> > >  > end of
> > >  >  > > > script headers: opac-main.pl
> > >  >  > > > [Tue Nov 14 17:43:39 2006] [error] [client 127.0.0.1] Can't locate
> > >  >  > > > HTML/Template.pm in @INC (@INC contains:
> > >  >  > > > c:/usr/koha224/intranet/modules C:/usr/lib C:/usr/site/lib .) at
> > >  >  > > > C:/usr/koha224/opac/cgi-bin/koha/opac-main.pl line 5.
> > >  >  > > > [Tue Nov 14 17:43:39 2006] [error] [client 127.0.0.1] BEGIN
> > >  >  > > > failed--compilation aborted at
> > >  >  > > > C:/usr/koha224/opac/cgi-bin/koha/opac-main.pl line 5.
> > >  >  > > >
> > >  >  > > > Please suggest some solution. Also some beginers tutorial if
> > >  > possible
> > >  >  > > >
> > >  >  > > > Regards,
> > >  >  > > >
> > >  >  > > > Ata ur Rehman
> > >  >  > > > _______________________________________________
> > >  >  > > > Koha mailing list
> > >  >  > > > Koha at lists.katipo.co.nz
> > >  >  > > > http://lists.katipo.co.nz/mailman/listinfo/koha
> > >  >  > >
> > >  >  > >
> > >  >  > > --
> > >  >  > > Robert Lyon
> > >  >  > > Katipo Communications
> > >  >  > >
> > >  >  > _______________________________________________
> > >  >  > Koha mailing list
> > >  >  > Koha at lists.katipo.co.nz
> > >  >  > http://lists.katipo.co.nz/mailman/listinfo/koha
> > >  >  >
> > >  >
> > >
> >
>


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