AOL users and koha logins?
Hi all - any AOL users logging into Koha OPACs out there? Can you help me, please? I've a report from a borrower that "the site tells me I am entering from a different IP address (whatever that means) and require I re log in again each time i wish to access a different part of the site" I've had a quick search of the Koha sites and not found any reports of this and AOL is big enough that I'd expect someone else to have seen the problem. Can any AOL users test their OPAC and see if they can log in OK, please? That site was running Koha 3.0.0rc1 at the time of the report, I think, in case it matters. Thanks in advance for any help. -- MJ Ray (slef) Webmaster for hire, statistician and online shop builder for a small worker cooperative http://www.ttllp.co.uk/ http://mjr.towers.org.uk/ (Notice http://mjr.towers.org.uk/email.html) tel:+44-844-4437-237
MJ Ray wrote:
Hi all - any AOL users logging into Koha OPACs out there? Can you help me, please? I've a report from a borrower that "the site tells me I am entering from a different IP address (whatever that means) and require I re log in again each time i wish to access a different part of the site"
Give it up now, MJ! AOL *IS NOT THE INTERNET* I really hope this simpleadvice helps. cheers rickw -- ________________________________________________________________ Rick Welykochy || Praxis Services || Internet Driving Instructor Never keep up with the Joneses. Try to drag them down to your level. It's cheaper. --Quentin Crisp
Rick Welykochy <rick@praxis.com.au> wrote:
MJ Ray wrote:
Hi all - any AOL users logging into Koha OPACs out there? Can you help me, please? I've a report from a borrower that "the site tells me I am entering from a different IP address (whatever that means) and require I re log in again each time i wish to access a different part of the site"
Give it up now, MJ! AOL *IS NOT THE INTERNET*
I really hope this simpleadvice helps.
Yeah, I know. My business is an agent for a proper telephone company and internet service provider http://www.ttllp.co.uk/phone but that does leave us open to all sorts of accusations if we simply suggest switching away from AOL without checking to see if it's a general problem with them. I've asked that user to check that he/she's using a real web browser (not the AOL desktop) and that it's set to "no proxy" but I know some people post to this list from @aol.com so thought I'd ask here for other experiences. Regards, -- MJ Ray (slef) Webmaster for hire, statistician and online shop builder for a small worker cooperative http://www.ttllp.co.uk/ http://mjr.towers.org.uk/ (Notice http://mjr.towers.org.uk/email.html) tel:+44-844-4437-237
Hi Ray, i see this message often, but only when i am in the middle of doing stuff in Koha (on the staff client so far, and not in an OPAC login), and i happen to reboot my router or something else happens to drop my Internet connection. In this case, when i click on the next link, Koha says my IP address has changed and i need to login again, though my session hasn't timed out yet. I am assuming that this because my internet provider uses DHCP to assign IP addresses to my router every time it connects. Usually addresses assigned via DHCP have a certain life (called a lease), and it is likely that your AOL user may be experiencing a change of their IP addresses. Otherwise, i fail to see any other connection with AOL users and this problem in Koha. And i don't use AOL. Thanks and regards, krishnan mani Pune, India --- On Wed, 24/9/08, MJ Ray <mjr@phonecoop.coop> wrote: From: MJ Ray <mjr@phonecoop.coop> Subject: [Koha] AOL users and koha logins? To: koha@lists.katipo.co.nz Date: Wednesday, 24 September, 2008, 2:46 PM Hi all - any AOL users logging into Koha OPACs out there? Can you help me, please? I've a report from a borrower that "the site tells me I am entering from a different IP address (whatever that means) and require I re log in again each time i wish to access a different part of the site" I've had a quick search of the Koha sites and not found any reports of this and AOL is big enough that I'd expect someone else to have seen the problem. Can any AOL users test their OPAC and see if they can log in OK, please? That site was running Koha 3.0.0rc1 at the time of the report, I think, in case it matters. Thanks in advance for any help. -- MJ Ray (slef) Webmaster for hire, statistician and online shop builder for a small worker cooperative http://www.ttllp.co.uk/ http://mjr.towers.org.uk/ (Notice http://mjr.towers.org.uk/email.html) tel:+44-844-4437-237 _______________________________________________ Koha mailing list Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha Add more friends to your messenger and enjoy! Go to http://in.messenger.yahoo.com/invite/
Krishnan Mani <krishnanm75@yahoo.com> wrote: [...]
it is likely that your AOL user may be experiencing a change of their IP addresses. [...]
Unless AOL change their IP addresses more often than once per minute (anyone know if that's the case?), that doesn't seem likely to me. Thanks anyway, -- MJ Ray (slef) Webmaster for hire, statistician and online shop builder for a small worker cooperative http://www.ttllp.co.uk/ http://mjr.towers.org.uk/ (Notice http://mjr.towers.org.uk/email.html) tel:+44-844-4437-237
Quoting "MJ Ray" <mjr@phonecoop.coop>:
Krishnan Mani <krishnanm75@yahoo.com> wrote: [...]
it is likely that your AOL user may be experiencing a change of their IP addresses. [...]
Unless AOL change their IP addresses more often than once per minute (anyone know if that's the case?), that doesn't seem likely to me.
AOL proxies can change that fast, because AOL can dynamically switch proxies on the customer between HTTP requests. They run a proxy farm as I understand it.
Thanks anyway, -- MJ Ray (slef) Webmaster for hire, statistician and online shop builder for a small worker cooperative http://www.ttllp.co.uk/ http://mjr.towers.org.uk/ (Notice http://mjr.towers.org.uk/email.html) tel:+44-844-4437-237 _______________________________________________ Koha mailing list Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
I've seen AOL use a different IP address for the HTML page, the CSS file, each image on the page, and each javascript file on the page, yet know it was all the same person due to all being from the same login session. Each request goes through the proxy farm and comes out a random point in it, making IP authentication of sessions useless when dealing with an AOL user. I have had to modify several other things in the past to use an overridden IP address for session authentication when the user was on AOL due to this. They think that by doing this they are "protecting" their users, BTW, or at least that is their excuse for it. The last time I saw the option to stop doing that there were three warnings associated with turning it off, each of them designed to be scary-looking. The last of the warnings urged the user to turn it back on as soon as they could. That part may have changed, I haven't actually looked at an AOL user's computer in a couple of years. Thomas Berezansky Quoting "Jason Stephenson" <jstephenson@mvlc.org>:
Quoting "MJ Ray" <mjr@phonecoop.coop>:
Krishnan Mani <krishnanm75@yahoo.com> wrote: [...]
it is likely that your AOL user may be experiencing a change of their IP addresses. [...]
Unless AOL change their IP addresses more often than once per minute (anyone know if that's the case?), that doesn't seem likely to me.
AOL proxies can change that fast, because AOL can dynamically switch proxies on the customer between HTTP requests. They run a proxy farm as I understand it.
Thanks anyway, -- MJ Ray (slef) Webmaster for hire, statistician and online shop builder for a small worker cooperative http://www.ttllp.co.uk/ http://mjr.towers.org.uk/ (Notice http://mjr.towers.org.uk/email.html) tel:+44-844-4437-237 _______________________________________________ Koha mailing list Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
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participants (5)
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Jason Stephenson -
Krishnan Mani -
MJ Ray -
Rick Welykochy -
Thomas Berezansky