Hey Koha- For some reason our system is not sending out overdue notices to our patrons. Holds and checkins/outs work fine. But no overdue notices have ever been sent or received. As far as I can tell, the settings in "tools" are all correct. Any ideas? CM -- Caitlin McGurk *Librarian The Schulz Library The Center for Cartoon Studies <http://www.cartoonstudies.org> McGurk@cartoonstudies.org*
2011/6/2 Caitlin McGurk <mcgurk@cartoonstudies.org>:
Hey Koha-
For some reason our system is not sending out overdue notices to our patrons. Holds and checkins/outs work fine. But no overdue notices have ever been sent or received. As far as I can tell, the settings in "tools" are all correct.
Any ideas?
Hi Caitlin! I guess this could be a lot of things... The first couple of questions that come to mind are: 1. What version of Koha? 2. Are the messages stored in the message_queue table at all? Best regards, Magnus Enger libriotech.no
Do your mail logs show anything? Are you using sendmail or postfix or something else? Greg -- Greg Lawson Rolling Hills Consolidated Library 1912 N. Belt Highway St. Joseph, MO 64506 --------------------- On 06/02/2011 12:55 PM, Caitlin McGurk wrote:
Hey Koha-
For some reason our system is not sending out overdue notices to our patrons. Holds and checkins/outs work fine. But no overdue notices have ever been sent or received. As far as I can tell, the settings in "tools" are all correct.
Any ideas?
CM
-- Caitlin McGurk /Librarian The Schulz Library The Center for Cartoon Studies <http://www.cartoonstudies.org> McGurk@cartoonstudies.org <mailto:McGurk@cartoonstudies.org>/
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
I'm using version 3.2... Magnus- where do I find the messaging queue? In each patrons account, it shows that the notices about check ins/outs have been sent, but there's nothing listed at all about overdue books. I set up the overdue notice/status triggers correctly in Tools as far as I can tell, and they should be sent to each patrons primary email. -CM 2011/6/2 G. Laws <glawson@rhcl.org>
Do your mail logs show anything? Are you using sendmail or postfix or something else?
Greg --
Greg Lawson Rolling Hills Consolidated Library 1912 N. Belt Highway St. Joseph, MO 64506
---------------------
On 06/02/2011 12:55 PM, Caitlin McGurk wrote:
Hey Koha-
For some reason our system is not sending out overdue notices to our patrons. Holds and checkins/outs work fine. But no overdue notices have ever been sent or received. As far as I can tell, the settings in "tools" are all correct.
Any ideas?
CM
-- Caitlin McGurk *Librarian The Schulz Library The Center for Cartoon Studies <http://www.cartoonstudies.org> McGurk@cartoonstudies.org*
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nzhttp://lists.katipo.co.nz/mailman/listinfo/koha
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
-- Caitlin McGurk *Librarian The Schulz Library The Center for Cartoon Studies <http://www.cartoonstudies.org> McGurk@cartoonstudies.org*
Does anyone have more recommendations for this? Still no luck getting Overdue notices sent out, they aren't logged anywhere either. Holds/checkins/outs work just fine... CM On Thu, Jun 2, 2011 at 2:24 PM, Caitlin McGurk <mcgurk@cartoonstudies.org>wrote:
I'm using version 3.2... Magnus- where do I find the messaging queue?
In each patrons account, it shows that the notices about check ins/outs have been sent, but there's nothing listed at all about overdue books. I set up the overdue notice/status triggers correctly in Tools as far as I can tell, and they should be sent to each patrons primary email.
-CM
2011/6/2 G. Laws <glawson@rhcl.org>
Do your mail logs show anything? Are you using sendmail or postfix or
something else?
Greg --
Greg Lawson Rolling Hills Consolidated Library 1912 N. Belt Highway St. Joseph, MO 64506
---------------------
On 06/02/2011 12:55 PM, Caitlin McGurk wrote:
Hey Koha-
For some reason our system is not sending out overdue notices to our patrons. Holds and checkins/outs work fine. But no overdue notices have ever been sent or received. As far as I can tell, the settings in "tools" are all correct.
Any ideas?
CM
-- Caitlin McGurk *Librarian The Schulz Library The Center for Cartoon Studies <http://www.cartoonstudies.org> McGurk@cartoonstudies.org*
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nzhttp://lists.katipo.co.nz/mailman/listinfo/koha
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
-- Caitlin McGurk *Librarian The Schulz Library The Center for Cartoon Studies <http://www.cartoonstudies.org> McGurk@cartoonstudies.org*
-- Caitlin McGurk *Librarian The Schulz Library The Center for Cartoon Studies <http://www.cartoonstudies.org> McGurk@cartoonstudies.org*
Caitlin McGurk wrote:
Does anyone have more recommendations for this? Still no luck getting Overdue notices sent out, they aren't logged anywhere either. Holds/checkins/outs work just fine...
On Thu, Jun 2, 2011 at 2:24 PM, Caitlin McGurk <mcgurk@cartoonstudies.org>wrote:
I'm using version 3.2... Magnus- where do I find the messaging queue?
Don't address questions to one person if you want help from anyone ;-) The messaging queue is a table in the koha database. Open it with a tool like mysql or phpmyadmin and look for the message_queue table. So your Holds/checkins/outs emails are sent OK? Hope that moves things on, -- MJ Ray (slef), member of www.software.coop, a for-more-than-profit co-op. http://koha-community.org supporter, web and LMS developer, statistician. In My Opinion Only: see http://mjr.towers.org.uk/email.html Available for hire for Koha work http://www.software.coop/products/koha
Le 02/06/2011 20:24, Caitlin McGurk a écrit :
I'm using version 3.2... Magnus- where do I find the messaging queue? message_queue in your koha database.
In each patrons account, it shows that the notices about check ins/outs have been sent, but there's nothing listed at all about overdue books. I set up the overdue notice/status triggers correctly in Tools as far as I can tell, and they should be sent to each patrons primary email.
-CM
2011/6/2 G. Laws <glawson@rhcl.org <mailto:glawson@rhcl.org>>
Do your mail logs show anything? Are you using sendmail or postfix or something else?
Greg --
Greg Lawson Rolling Hills Consolidated Library 1912 N. Belt Highway St. Joseph, MO 64506
---------------------
On 06/02/2011 12:55 PM, Caitlin McGurk wrote:
Hey Koha-
For some reason our system is not sending out overdue notices to our patrons. Holds and checkins/outs work fine. But no overdue notices have ever been sent or received. As far as I can tell, the settings in "tools" are all correct.
Any ideas?
CM
participants (5)
-
Caitlin McGurk -
G. Laws -
LAURENT Henri-Damien -
Magnus Enger -
MJ Ray