I am new to Koha, cannot even get someone to respond to the help function. I am getting error 500 from my work stations when attempting to access koha as a client. Running 3.16.05.001 using Ubuntu . My error appears when attempting to search for a subject on the main screen. Thanks, Jack Jack Boulier, LRC Director MTI College 5221 Madison Ave. Sacramento, CA 95841 (916) 339.4370 (Voice) (916) 339.0305 (Fax)
* Boulier, Jack (jboulier@mticollege.edu) wrote:
I am new to Koha, cannot even get someone to respond to the help function. I am getting error 500 from my work stations when attempting to access koha as a client. Running 3.16.05.001 using Ubuntu . My error appears when attempting to search for a subject on the main screen.
Hi Jack You will need to (or get someone else to) view the apache error log for your Koha and paste the error here, before anyone will be able to help you. Chris -- Chris Cormack Catalyst IT Ltd. +64 4 803 2238 PO Box 11-053, Manners St, Wellington 6142, New Zealand
Jack, Chris is correct, the best way to get help on this is to paste the appropriate apache error logs here -- having said that, an educated guess is that you have MARC records that have character set encoding issues, e.g. marc8 data in marc records that say that they are utf-8 encoded. --Barton On 01/07/2015 07:35 PM, Chris Cormack wrote:
* Boulier, Jack (jboulier@mticollege.edu) wrote:
I am new to Koha, cannot even get someone to respond to the help function. I am getting error 500 from my work stations when attempting to access koha as a client. Running 3.16.05.001 using Ubuntu . My error appears when attempting to search for a subject on the main screen.
Hi Jack
You will need to (or get someone else to) view the apache error log for your Koha and paste the error here, before anyone will be able to help you.
Chris
participants (3)
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Barton -
Boulier, Jack -
Chris Cormack