Hi All ~ I've been editing the text of our overdue notices and adding the <item></item> fields, but after I made these edits, we are no longer getting overdue notices. This is an example of how I have used the <item></item> fields: The following item(s) is/are currently overdue: <item> Title:<<biblio.title>> Author: <<biblio.author>> Due Date: <<issues.date_due>> Fine: <<items.fine>> </item> I've checked the documentation and I think that I am using the item></item> fields correctly correctly, but since this was the one thing I've changed I'm wondering if I'm doing something wrong? I know that the documentation uses this as an example, but does anyone know if you maybe you have to use this same format: <item>"<<biblio.title>>" by <<biblio.author>>, <<items.itemcallnumber>>, Barcode: <<items.barcode>> , Checkout date: <<issues.issuedate>>, Due date: <<issues.date_due>> Fine: <<items.fine>> Due date: <<issues.date_due>> </item> Thanks, Brian Brian Trippodo Systems & Electronic Resources Librarian Queens University of Charlotte | Everett Library 1900 Selwyn Avenue | Charlotte, NC 28274 T: 704.688.2766 | E: trippodob@queens.edu<mailto:trippodob@queens.edu>
Hi Brian
I've been editing the text of our overdue notices and adding the <item></item> fields, but after I made these edits, we are no longer getting overdue notices.
Does "no longer getting overdue notices" mean they are not arriving in your mailbox or aren't they even created in table "message queue"?
This is an example of how I have used the <item></item> fields:
The following item(s) is/are currently overdue:
<item> Title:<<biblio.title>> Author: <<biblio.author>> Due Date: <<issues.date_due>> Fine: <<items.fine>> </item>
I've checked the documentation and I think that I am using the item></item> fields correctly correctly, but since this was the one thing I've changed I'm wondering if I'm doing something wrong? I know that the documentation uses this as an example but does anyone know if you maybe you have to use this same format:
<item>"<<biblio.title>>" by <<biblio.author>>, <<items.itemcallnumber>>, Barcode: <<items.barcode>> , Checkout date: <<issues.issuedate>>, > Due date: <<issues.date_due>> Fine: <<items.fine>> Due date: <<issues.date_due>> </item>
As far as I know both of your versions are correct, they will just result in a different output - the first will use four lines for every item while the second will use only one (thus it is usually preferred). Note that you have "Due date: <<issues.date_due>>" twice in your statement. I don't think this should be a problem but probably you don't really want to output that two times. Hope this helps. Best wishes: MIchael -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch
Hi Brian, those should both work - which version of Koha are you using? Did you change something else? Maybe accidentally copying the notice template to a branch instead of all libraries? Katrin On 06.06.2017 14:45, Brian Trippodo wrote:
Hi All ~
I've been editing the text of our overdue notices and adding the <item></item> fields, but after I made these edits, we are no longer getting overdue notices. This is an example of how I have used the <item></item> fields:
The following item(s) is/are currently overdue:
<item> Title:<<biblio.title>> Author: <<biblio.author>> Due Date: <<issues.date_due>> Fine: <<items.fine>> </item>
I've checked the documentation and I think that I am using the item></item> fields correctly correctly, but since this was the one thing I've changed I'm wondering if I'm doing something wrong? I know that the documentation uses this as an example, but does anyone know if you maybe you have to use this same format:
<item>"<<biblio.title>>" by <<biblio.author>>, <<items.itemcallnumber>>, Barcode: <<items.barcode>> , Checkout date: <<issues.issuedate>>, Due date: <<issues.date_due>> Fine: <<items.fine>> Due date: <<issues.date_due>> </item>
Thanks, Brian
Brian Trippodo Systems & Electronic Resources Librarian Queens University of Charlotte | Everett Library 1900 Selwyn Avenue | Charlotte, NC 28274 T: 704.688.2766 | E: trippodob@queens.edu<mailto:trippodob@queens.edu>
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
As of 16.05, overdue_notice.pl has a test mode, allowing you to run it without debarring patrons or accidentally sending notices. If you aren't seeing overdue notices in message_queue, I would suggest running overdue_notice.pl by hand using the same arguments that you're using in the cron job, but add --test to the argument list. See if you get any error messages on the screen. --Barton On Tue, Jun 6, 2017 at 3:27 PM, Katrin <katrin.fischer.83@web.de> wrote:
Hi Brian,
those should both work - which version of Koha are you using? Did you change something else? Maybe accidentally copying the notice template to a branch instead of all libraries?
Katrin
On 06.06.2017 14:45, Brian Trippodo wrote:
Hi All ~
I've been editing the text of our overdue notices and adding the <item></item> fields, but after I made these edits, we are no longer getting overdue notices. This is an example of how I have used the <item></item> fields:
The following item(s) is/are currently overdue:
<item> Title:<<biblio.title>> Author: <<biblio.author>> Due Date: <<issues.date_due>> Fine: <<items.fine>> </item>
I've checked the documentation and I think that I am using the item></item> fields correctly correctly, but since this was the one thing I've changed I'm wondering if I'm doing something wrong? I know that the documentation uses this as an example, but does anyone know if you maybe you have to use this same format:
<item>"<<biblio.title>>" by <<biblio.author>>, <<items.itemcallnumber>>, Barcode: <<items.barcode>> , Checkout date: <<issues.issuedate>>, Due date: <<issues.date_due>> Fine: <<items.fine>> Due date: <<issues.date_due>> </item>
Thanks, Brian
Brian Trippodo Systems & Electronic Resources Librarian Queens University of Charlotte | Everett Library 1900 Selwyn Avenue | Charlotte, NC 28274 T: 704.688.2766 | E: trippodob@queens.edu<mailto:trippodob@queens.edu>
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
participants (4)
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Barton Chittenden -
Brian Trippodo -
Katrin -
Michael Kuhn