I am a problem that has stumped me, our IT tech, and our support team. I recently bought a Motorola CS3000 wireless scanner for the sole purpose of doing inventory. Scanned barcodes are batch loaded in .txt format from the scanner into the Inventory module using the "Use a barcode file" section and submitted, as instructed in the manual. After several minutes of nothing happening, I receive the error message from the browser "Could Not Read Headers". Checking the submitted barcodes against our catalogue "something" has happened, because the items 'date last seen' now reads 00-00-0000. The support team at ESI believes this could be related to the ClamAV antivirus software, but we don't use that particular product. Here's what we've tried so far: - Tried in Chrome, FireFox, and IE. Same results. - Switching internal networks to bypass the firewall. Same result. - I had two other libraries that are part of our local consortium run the barcodes. They had no success either (neither of them has a wireless scanner, I'm the trailblazer in this regard). - I tried loading the file on through my personal laptop at my home. Same results. - I've tried changing the file format from .txt to .csv. Same results. - I loaded a file of barcodes using our wired scanner at the circulation desk. Same results. - I've checked the file using Notepad++ to catch any hidden characters. Nothing look out of line. We're on version 3.14.03.000 Any thoughts or assistance would be very, very appreciated. Darcy Gullacher Head Librarian/Registrar Rocky Mountain College 4039 Brentwood Road N.W. Calgary, AB T2L 1L1 Phone: (403) 284-5100 ext. 244 Fax: (403) 220-9567 dgullacher@rockymountaincollege.ca www.rockymountaincollege.ca @RMCLibrary <https://twitter.com/RMCLibrary> "Many of the world's problems could be solved, puzzles answered, and theories formulated if people would just go for a long bike ride." -- Jamie Smith, *Roadie:The Mis-Understood World of a Bike Racer*, p. 48.