Hello, I located an error message in the log. Looks like I'm getting a permission denied error for exports.pl. *[cgid:error] [pid 554389:tid 554389] (13)Permission denied: [client 172.56.200.129:42349 <http://172.56.200.129:42349>] AH01257: stderr from /usr/share/koha/intranet/cgi-bin/tools/export.pl <http://export.pl>: unable to connect to cgi daemon after multiple tries, referer: http://Ipaddress:8081/cgi-bin/koha/tools/inventory.pl <http://Ipaddress:8081/cgi-bin/koha/tools/inventory.pl>* When I checked the permission for the file, they are the same as other files in the "... /cgi-bin/tools" directory. The file inventory.pl permissions are the same as export.pl. The inventory page works on the front end. I don't understand why I'm getting a permission error on export.pl but not the others. -Evan On Wed, Jul 17, 2024 at 6:48 AM Evan Stewart <evanstewart406@gmail.com> wrote:
Hi David,
Thank you for the tip on Koha-shell. I ran the export script using koha-shell and it generated some results. Now to figure out why it fails on the front end.
On the server, I ran the commands: sudo koha-shell *myInstanceName*
(once inside the koha-shell): /usr/share/koha/bin/export_records.pl
-Evan
On Mon, Jul 15, 2024 at 4:58 PM David Nind <david@davidnind.com> wrote:
Hi Evan.
On Tue, 16 Jul 2024 at 07:49, Evan Stewart <evanstewart406@gmail.com> wrote:
Hi David,
Thank you for the tips.
I'm using Koha 23.11.06.000. I have a few thousand records in my instance with multiple libraries created in the same instance.
The error page appears when I click "export catalog data". It fails before getting to the query page.
When I run the command line script, I receive the following error.
*Command:* /usr/bin/perl /usr/share/koha/bin/export_records.pl
*Message:* Can't locate Koha/Script.pm in @INC (you may need to install the Koha::Script module) (@INC contains: /etc/perl /usr/local/lib/i386-linux-gnu/perl/5.32.1 /usr/local/share/perl/5.32.1 /usr/lib/i386-linux-gnu/perl5/5.32 /usr/share/perl5 /usr/lib/i386-linux-gnu/perl-base /usr/lib/i386-linux-gnu/perl/5.32 /usr/share/perl/5.32 /usr/local/lib/site_perl) at /usr/share/koha/bin/ export_records.pl line 25. BEGIN failed--compilation aborted at /usr/share/koha/bin/ export_records.pl line 25.
*Odd thing: *I see that Koha/Script.pm is located at /usr/share/koha/lib/Koha/Script.pm
Any advice?
-Evan
I've never run Koha in a production environment, but I think this is something to with the environment variables.
Were you logged in to your server as root?
I think you need to use sudo koha-shell yourinstancename (then Koha will have the right settings for your instance of Koha).
This should work with package installs, but if Koha was installed a different way then I'm not sure.
Hopefully, others can comment further on how this should be done correctly, and the location of the files (as I don't know).
(I've included your reply to me and sent to the mailing list - for some reason the default with the general mailing list is to reply to the sender and not reply all.)
David Nind New Zealand