Hie, Ask them te clean the Firefox cookies and cache. It may help. Best regards, Le 30/04/2014 18:08, Claudio Kutufà a écrit :
Hi again
I got a screenshot from the guys/girls of the staff
Actually over the koha logo it is possible to see the small menu words "Circulation" "Patrons" Search" "Cart" and "more" but, as they say:
1st) the other part of the page is completely white, there are not the usual bottons 2nd) when clicking, all the menus - except the "search" - don't bring any result
thanks a lot again claudio
At 17.04 30/04/2014 +0200, Claudio Kutufà wrote:
hello all
I have a big problem in the staff client. The Koha version is 3.14.5 installed on april the 15th.
Unfortunately I cannot access to the server because it is in Eritrea (they have an extremely slow connection to internet) and I'm in Italy now. So I should suggest something to the people who are in charge of the koha server nowdays.
We installed Koha 3.14 and it was working perfectly. We catalogued about 50 books/eBooks and I left it perfectly working. Yesterday the staff peole mailed me telling that they are not able to do anything anymore in the staff client. I'll try to explain better:
The opac is pefectly working, but when they try to access to the Staff Cleint (on port 8080) they aalway see an almost complete white page ! They see (and they sent me a screenshot) just the Koha logo on the left top. No other menu voices are available !! This happens whichever are the us/pwd they use. Also if they use the embedded us/pw (the credentials that you can find in /etc7koha.conf) they get just the "white page". They swear that they didn't do anything on that server, but all this make me think that it is a server problem and not a koha configuration problem.
Do you have any idea about this strange thing ? Can you suggest me something to check ?
Thanks a lot in advance !! Claudio K.
___________________________________________________
Ing. Claudio Kutufa' e-mail ufficio: claudiok@nexusfi.it e-mail personale: claudio.kutufa@gmail.com
Via Vamba Luigi Bertelli, 16 50135 Firenze - Italy
Cell.: +39 335 5859567 Tel.abitazione: +39 055 400743 ___________________________________________________
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
----- Nessun virus nel messaggio. Controllato da AVG - www.avg.com Versione: 2014.0.4570 / Database dei virus: 3931/7419 - Data di rilascio: 30/04/2014
___________________________________________________
Ing. Claudio Kutufa' e-mail ufficio: claudiok@nexusfi.it e-mail personale: claudio.kutufa@gmail.com
Via Vamba Luigi Bertelli, 16 50135 Firenze - Italy
Cell.: +39 335 5859567 Tel.abitazione: +39 055 400743 ___________________________________________________
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
-- Fridolin SOMERS Biblibre - Pôles support et système fridolin.somers@biblibre.com