Hello again Chris, based on what limited information I see on our own server and what I glean from the Koha Chat, you may see relevant information in the following places: SMTP configured in Koha /var/log/koha/{library}/intranet-error.log OR /var/log/koha/{library}/plack-intranet-error.log SMTP configured in MTA (backend) /var/log/mail.log AND/OR /var/log/syslog.log With something like the following, you could also run a broad search for "smtp", the destination server name, or the recipient email address: sudo grep -inr --include \*.log 'smtp' /var/log/ Regards, David Liddle On Wed, Jan 21, 2026 at 10:52 AM Chris Brown <chris@stayawake.co.uk> wrote:
Hi David,
Yes, email is enabled. All the messages show up as "failed" status in the message queue.
Chris Brown
On Wed, Jan 21, 2026 at 9:00 AM David Liddle <david_liddle@sil.org> wrote:
Hi Chris, have you made certain that email is enabled for the instance?
On Tue, Jan 20, 2026 at 9:06 PM Chris Brown <chris@stayawake.co.uk> wrote:
I defined an SMTP server for one of my koha libraries, but it is failing to send messages. Another library (on the same server) is working OK with the same SMTP server settings, as far as I can see. I have set the Debug mode to "enabled" on the SMTP server settings. Can you tell me where the debug output goes? We are using koha 22.11
Thanks!
Chris Brown _______________________________________________
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha