Hi, We (my mom) are trying to add student patrons in batches. She made an excel file following the Koha instructions. She is getting errors. Do you have any suggestions or possibly do you have a template that you know works that you can send me. Here are her emails describing what happened: FIRST EMAIL: One attempt, nothing imported. Said something not expected format which almost certainly means phone numbers or dates. I'm going to have to play around a little to determine what is hanging it up... perhaps later tonight. SECOND EMAIL: I took it down to only names and the required codes and it still wouldn't load. The error messages are below. It appears it doesn't like my header row, which I copied from their instructions. Says it could not be parsed. I searched on that error message and I appear to be not the only one who has this problem, and they system does not think that it is a csv, but tab separated. I'm going to work on it tomorrow on a break and try a couple other ways to see if I can find a way for it to be a csv file that system recognizes. xoxo Mom Feedback: Parsing upload file Library1.csv Content-Disposition : form-data; name="uploadborrowers"; filename="Library1.csv" Content-Type : application/vnd.ms-excel headerrow : Error analysis: Header row could not be parsed Thanks, Christy -- View this message in context: http://koha.1045719.n5.nabble.com/adding-patrons-in-a-batch-getting-errors-t... Sent from the Koha-general mailing list archive at Nabble.com.