Hi Himanshu
image.png This is the error i am getting when I click on import Patrons module. Koha version is 21.05. this is the reason I asked.
Error 500 is a very unspecific HTTP message that can have many different reasons. You will have to search for the reason in the log files. However, this error has nothing to do with the (meanwhile solved) problem described in my posting "[Koha] Reoccurring DBMS auto increment issue". Just for your information: I just checked in my own demo installation ( http://koha.adminkuhn.ch:8080 ) which uses Koha 21.05 - it also gives me Error 500 when clicking Koha menu "Tools > Import patrons". In my case log file "plack-error.log" shows the following: Could not compile /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl: Can't locate Data/Printer.pm in @INC (you may need to install the Data::Printer module) (@INC contains: /usr/share/koha/lib /usr/share/koha/installer /usr/share/koha/lib/installer /etc/perl /usr/local/lib/x86_64-linux-gnu/perl/5.24.1 /usr/local/share/perl/5.24.1 /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 /usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base /var/lib/koha/sandkasten/plugins) at /usr/share/koha/lib/Koha/Patrons/Import.pm line 352. BEGIN failed--compilation aborted at /usr/share/koha/lib/Koha/Patrons/Import.pm line 352. Compilation failed in require at /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl line 50. BEGIN failed--compilation aborted at /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl line 50. Maybe this is just a new bug you found. Best wishes: Michael -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch -------- Weitergeleitete Nachricht -------- Betreff: Re: [Koha] Reoccurring DBMS auto increment issue Datum: Tue, 22 Jun 2021 17:25:33 +0200 Von: Michael Kuhn <mik@adminkuhn.ch> Antwort an: Michael Kuhn <mik@adminkuhn.ch> Organisation: Admin Kuhn GmbH An: Himanshu Aggarwal <rtr.himanshu@gmail.com> Hi
image.png This is what I see
OK, but these are not error messages - this is just a directory listing with the names of some files on the right side. What are you asking exactly? To look into one of these log files you could use for example: # more intranet-error.log or # tail intranet-error.log or any other bash command that makes sense. But you should definitely have basic Linux knowledge if you are ranging the file system. Best wishes: Michael -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch -------- Weitergeleitete Nachricht -------- Betreff: Re: [Koha] Reoccurring DBMS auto increment issue Datum: Tue, 22 Jun 2021 17:02:29 +0200 Von: Michael Kuhn <mik@adminkuhn.ch> Antwort an: Michael Kuhn <mik@adminkuhn.ch> Organisation: Admin Kuhn GmbH An: Himanshu Aggarwal <rtr.himanshu@gmail.com> Hi Himanshu
Yes it helped me to understand the errors I am getting but how to resolve it?
I don't know of any errors that you are getting. Best wishes: Michael Kuhn -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch