First check the value of the system preference FinesMode, then ensure that fines.pl is running as a cron job. To see if a grace period is set, go to the Circulation Rules definition on the Administration page. Let us know your findings (if the problem persists). Koha 3.14 is no longer officially supported and as time goes by, upgrading to a recent version may become more difficult. We'd recommend upgrading as soon as possible. The 'stable' version 16.11 is very new; 'old-stable' or Koha 16.05 is a good option. I hope this helps, Bob Birchall Calyx On 28/11/16 12:08, Samuel Crawford wrote:
Hi, Koha Community!
We currently seem to be having a slight issue with our (older) version of Koha (3.14.11) re: fines.
It seems that the system has stopped (or is not properly) collecting and recording our patrons' overdue fines. Books that are well over 10 days late are turned in, but there is no accumulated fine found under the patron's name. There is mention of a "grace period" in global system preferences, but I can't figure out to what that is currently set in our system, and/or how to change it.
Can anyone tell me where I might go in this version of Koha to ensure fines are being accurately calculated?
Thanks in advance,
Sam
--------------------------------------------------------- *Samuel Judson Crawford*, M.M., M.L.I.S. Academic Librarian / Acting Director of Library Programs and Services Northern Marianas College P. O. Box 501250 Saipan, MP 96950 Phone | 670.237.6798 Fax | 670.234.0759 samuel.crawford@marianas.edu