Hi folks! We're installing a self-check kiosk from FE Technologies and have been having a problem with the kiosk talking to Koha. We're running Koha version 3.12.03.000 and the following is what has been forwarded to me by tech support at FE Technologies: When running through other tests manually such as login, item information, patron information, patron login etc the SIP connection is steady and does not have any issues no matter how many requests I send. 2014-02-16 12:29:37,804 ( 16) SC -> 9300CNterm1|COymwovtpkzs|CPCPL|AY0AZF35F 2014-02-16 12:29:38,109 ( 16) LMS <- 941AY0AZFDFD 2014-02-16 12:29:38,112 ( 16) SC -> 9900402.00AY1AZFCA4 2014-02-16 12:29:38,213 ( 16) LMS <- 98YYNYNN10000520140217 1259202.00AOlibrary|BXYYYYYYYYYYYNYYYY|AY1AZEC6E 2014-02-16 12:29:38,215 ( 16) SC -> 11YN20140216 12293700010101 000000AOlibrary|AAcatherine|AB2014-2104|AC|ADm1dsummer|BIN|AY2AZE4C8 2014-02-16 12:29:38,317 ( 16) -- Disconnected from LMS (10.40.0.13:6001) 2014-02-16 12:29:38,319 ( 4) -- Disconnected from LMS () 2014-02-16 12:29:38,321 ( 4) -- Connected to LMS (10.40.0.13:6001) 2014-02-16 12:29:38,324 ( 4) SC -> 9300CNterm1|COymwovtpkzs|CPCPL|AY0AZF35F 2014-02-16 12:29:38,628 ( 4) LMS <- 941AY0AZFDFD 2014-02-16 12:29:38,631 ( 4) SC -> 9900402.00AY1AZFCA4 2014-02-16 12:29:38,733 ( 4) LMS <- 98YYNYNN10000520140217 1259212.00AOlibrary|BXYYYYYYYYYYYNYYYY|AY1AZEC6D 2014-02-16 12:29:38,735 ( 4) SC -> 11YN20140216 12293800010101 000000AOlibrary|AAcatherine|AB2014-2047|AC|ADm1dsummer|BIN|AY2AZE4C1 2014-02-16 12:29:38,836 ( 4) -- Disconnected from LMS (10.40.0.13:6001) 2014-02-16 12:30:32,439 ( 11) -- Disconnected from LMS () 2014-02-16 12:30:32,442 ( 11) -- Connected to LMS (10.40.0.13:6001) 2014-02-16 12:30:32,445 ( 11) SC -> 9300CNterm1|COymwovtpkzs|CPCPL|AY0AZF35F 2014-02-16 12:30:32,750 ( 11) LMS <- 941AY0AZFDFD 2014-02-16 12:30:32,752 ( 11) SC -> 9900402.00AY1AZFCA4 2014-02-16 12:30:32,854 ( 11) LMS <- 98YYNYNN10000520140217 1300152.00AOlibrary|BXYYYYYYYYYYYNYYYY|AY1AZEC77 2014-02-16 12:30:32,856 ( 11) SC -> 6300120140216 123032Y AOlibrary|AAcatherine|AC|ADm1dsummer|BP1|BQ50|AY2AZE7EA 2014-02-16 12:30:32,958 ( 11) LMS <- 64 00120140217 130015000000000000000000000000AOlibrary|AA1|AECatherine Kerrigan|BLY|CQY|CC5|BD16 Belfast St Taperoo South Australia 5017 Australia|BEcatherine.kerrigan@acsa.sa.edu.au|BF0418254038|PCLIB|PIY|AFGreetings<mailto:Australia|BEcatherine.kerrigan@acsa.sa.edu.au|BF0418254038|PCLIB|PIY|AFGreetings> from Koha. |AY2AZB3E5 2014-02-16 12:30:43,402 ( 16) SC -> 1720140216 123043AOlibrary|AB2014-2076|AC|AY3AZF330 2014-02-16 12:30:43,405 ( 16) LMS <- 1803020120140217 130025AB2014-2076|AJLooking for faeries :|AY3AZEE71 2014-02-16 12:30:43,409 ( 16) SC -> 11YN20140216 12304300010101 000000AOlibrary|AAcatherine|AB2014-2076|AC|ADm1dsummer|BIN|AY4AZE4C9 2014-02-16 12:30:43,510 ( 16) -- Disconnected from LMS (10.40.0.13:6001) 2014-02-16 12:30:43,517 ( 12) -- Disconnected from LMS () 2014-02-16 12:30:43,519 ( 12) -- Connected to LMS (10.40.0.13:6001) 2014-02-16 12:30:43,522 ( 12) SC -> 9300CNterm1|COymwovtpkzs|CPCPL|AY0AZF35F 2014-02-16 12:30:43,827 ( 12) LMS <- 941AY0AZFDFD 2014-02-16 12:30:43,830 ( 12) SC -> 9900402.00AY1AZFCA4 Above is a small snippet of the logs which I will try to explain. Everything highlighted red is a checkout request. We are sending the correct information to the LMS but we do not receive anything back and this is where it drops out. If I copy the same SIP request highlighted in red and manually process this request it drops out and disconnects as shown in the logs. This shows me there is certainly an issue with how Koha is responding to a checkout request. In case the colours in the above do not come out in the above, lines 5, 13, and 25 are the lines in red showing the request. Initially I had thought it was a problem with the circulation rules but after cloning the rules to the branch from All libraries (we have only one branch), I was able to check out and in using the FE Technologies Circulation Assistant connected to my PC. The logs above are from after that change. FE Technologies are still investigating but any ideas from the community would be very much appreciated. Kind regards, Catherine Catherine Kerrigan ::: Librarian T 08 8299 7300 ::: F 08 8172 0504 Adelaide Central School of Art ::: PO Box 225 Fullarton SA 5063 7 Mulberry Road Glenside SA 5065 ::: (adjacent to the Adelaide Film Studios) www.acsa.sa.edu.au<http://www.acsa.sa.edu.au/> Library news<http://www.acsalibrary.blogspot.com.au/> _________________________ Adelaide Central School of Art is located in the Glenside Cultural Precinct. Please call to book a tour of our new facilities. Support the School by clicking here.<http://www.givenow.com.au/adelaidecentralschoolofart> Artist Talks @ 12.15 - 1pm Angela Valamanesh | 25 February Stephanie Bromley & Jenna Pippett | 11 March Anna Gore & Rhiannon Jones | 18 March View the program here<http://www.acsa.sa.edu.au/fileadmin/public/pdfs/Artspeak_flyer_10.2.2014.pdf>. In the Gallery visceral eye 25 February - 21 March 2014 Recent work by Stephanie Bromley, Anna Gore, Rhiannon Jones and Jenna Pippett To be opened by Sera Waters, lecturer, artist and writer. Tuesday 25 February 6 - 8pm Open 9am - 5pm week days and Saturday 1 March 2014 1 - 4pm Preview the works online here<http://www.acsa.sa.edu.au/the-gallery/exhibitions/visceral-eye/> Watch video interviews with our graduates and staff by Sasha Grbich at http://vimeo.com/centralschool