Mr. Owen, I have a hunch that your problem has to do with the system preference called, "RefundLostOnReturnControl". HTH, Christopher Davis Systems & E-Services Librarian Uintah County Library cgdavis@uintah.utah.gov (435) 789-0091 <14357890091> ext.261 uintahlibrary.org basinlibraries.org facebook.com/uintahcountylibrary instagram.com/uintahcountylibrary On Tue, Feb 13, 2018 at 5:46 AM, Scott Owen <sowen@edzone.net> wrote:
Hi all,
We have an issue with (at least) 1 patron that we have discovered.
The issue as far as I can see..goes something like this:
Patron checked out book
Patron lost book.
Circ marked book as lost, and applied the correct fine ($10.00)
Patron paid fine.
...the issue is, the fine and lost book show on the patron account (in red text) , and the patron balance shows as "$.0.00" This is correct. ....but ...... nowhere in the patron record does it show the $10.00 payment for the lost book?
Are we looking in the correct spot ? Seems that the patrons payment for the lost item should show somewhere in their history / account ?
Thank you,
-Scott Owen _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha