2010/12/11 Josh Westbrook <joshw@wwrurallibrary.com>:
I wonder if Marshall gives any other group of folks this much input into his survey :)
I'm sure he does, after all that's how things improve. The worlds a changing place, and some of the rules that apply to proprietary systems don't make sense with free and open source ones, it does no harm to point that out.
With that being said, I think with the way the library software market is going it would make sense to add a vendor field separate from the "Current Automation System" field. (since the survey includes questions about the software you use and the vendor that supports it) It could even have a lovely asterisk that leads you to a footnote similar to this:
"If your library uses more than one support vendor, please list what you consider to be your main support vendor. If you do not contract with a support vendor please list 'Independent'."
What if you have 2 main .... why not just let the person list them all, and rank them all?
Then those people listed as "Independent" could go in and rate their in-house support team with the highest marks and go buy them cookies, or donuts, or pavlova, or whatever ...
Off topic http://www.stuff.co.nz/life-style/food-wine/4418676/New-Zealand-wins-pavlova... Chris