I’ve actually spotted one other error: Error decoding what should be base32 data: vg¥ o¯Ët©¹ìd`½Ï¯ïE¤9¯yïWŽ¼«{† at /usr/share/koha/lib/C4/Auth.pm line 886. 2023/11/10-15:12:36 Received QUIT. Running a graceful shutdown Sending children hup signal 2023/11/10-15:12:37 Worker processes cleaned up 2023/11/10-15:12:37 Server closing! Could this be an issue with the encryption key? It was just randomly chosen from the options I got from pwgen 32. Thanks again! Martin
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Hi Martin, I believe that should have worked especially after your reboot. I would add the key back, as you should not leave it with the placeholder string. Maybe someone else has an idea? Katrin On 10.11.23 20:11, Martin Morris wrote:
Hello Katrin,
Thanks for your help. I edited koha-conf.xml in /etc/koha/sites/<instance>/koha-conf.xml, so I think that’s the right place?
I’m also using 2FA in case that helps.
Martin
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Hi Martin,
in which file did you replace it?
You were on the right track there, but make sure to add the entry to the
koha-conf.xml file used by your koha instances/sites. You might have
changed the template instead of the used file.
Hope this helps,
Katrin
On 10.11.23 16:02, Martin Morris wrote:
Hello all,
I’m having trouble logging into our staff interface this morning. Here’s what’s happening:
* I’m running koha 23.05.04
* I get an Error 500 page after putting in my credentials
* The only error message I can see in any log file is in plack-error.log
* Exception 'Koha::Exceptions::MissingParameter' thrown 'No encryption_key in koha-conf.xml. Please generate a key. We recommend one of at least 32 bytes. (You might use 'pwgen 32' to do so.)'
* I currently have the following line in my koha-conf.xml file, as the last entry before </config>
* <!-- Added 1 Nov 2022 from warning in About page
-->
<encryption_key>__ENCRYPTION_KEY__</encryption_key>
<!-- Added 1 Nov 2022 from warning in About page
-->
* I’ve tried generating a password with ‘pwd 32’, copying the first entry and replacing __ENCRYPTION_KEY__ with that entry, and have rebooted, but it didn’t make any difference so I reverted.
Is this a bug? A known issue?
Thanks in advance!
Martin
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