Can you log in as admin? If you cant, go to administration and type autolocation in the search form for global system preferences. Setting that to no should let you in. You might also want to check libraries in the basic parameters section just under that search box. There is a place to enter the IP address of you library and it could be wrong. On 1/31/22 3:12 AM, MASTeR Library wrote:
I am encountered with error " Autolocation is switched on and you are logging in with an IP address that doesn't match your library". If any body knows the trouble shoot please help me. Enclosed Errr:https://i.ibb.co/YyDBnrB/koha-loing.png
1. Login into your staff client using a superlibrarian account.
2. Go to Home -> Koha Administration -> Global system preferences
3. Search for the system preference "AutoLocation" and set it to "Yes/No" (I changed this option.)
4. Save the change and logout and then login back in. face the problem anymore. Please hope this helps.
-- *Tim McMahon* West Liberty Public Library