Hi Uğur Bulgan We had already set the Koha preference "AllFinesNeedOverride" to "don't require". But yes, a restart of the Koha SIP server did the trick. Thank you very much! (I also send this e-mail to the mailinglist "Koha" so it will be in the archive there, just in case anyone else will experence this problem in the future) Best wishes: Michael Kuhn -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch Am 07.12.18 um 07:38 schrieb Uğur BULGAN:
Hi Michael Kuhn
You must set the "AllFinesNeedOverride" setting to "don't require" the system preferences. Then you need to restart "SIP Server". It was solved this way.
Uğur BULGAN Library Director Suleyman Demirel University
-----Original Message----- From: Michael Kuhn <mik@adminkuhn.ch> Sent: Thursday, December 6, 2018 10:55 PM To: Uğur BULGAN <ugurbulgan@sdu.edu.tr> Cc: Uwe Böttcher <uwe.boettcher@whu.edu> Subject: Re: [Koha] Self Check - "Outsdanding fines block issue"
Hi Ugur Bulgan
On 27 July 2017 you wrote the following to the mailinglist "Koha":
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We are recently using Koha 3.14.02. version and we updated this version to the 16.11.07 version and we begun testing this newer version. But we ran into a problem with selfcheck device in the tests we did.
Our library users can borrow and place holds on materials until the overdue fine is 10 TL. They can not borrow when the overdue fine is over 10 TL. When we operate on the staff client there is no problem in the new version and the system is running properly.
However when we operate with the SelfCheck (3M) device, we get "outstanding fines block issue" error when library users' overdue fine is below 10 TL. Why do we get this error on selfcheck when there is no problem on staff client? Could there be a situation related to SIP2 server settings?
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Our library using Koha 17.11 seems to experience exactly the same problem.
Unfortunately the thread doesn't give a solution to the described problem so I don't know if it still exists or if you were able to solve it. Would you maybe care to share your solution with us if there is any?
Best wishes: Michael Kuhn -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch