All, We are on 3.4.1 and are getting an error message in the staff client for every hold for every type of patron and all item types, saying that the "None of these items can normally be put on hold for this patron" After placing a hold, There is a message to "Please retrieve the items and check them in." when they weren't checked out. If I manually check in an unchecked-out material before placing a hold on it, I don't get the "None of these items can be normally ...." error. I have AllowOnShelfHolds set to "Allow" hold requests to be placed on items that are not checked out. ReservesNeedReturns is set to "Automatically" mark holds as found and waiting when a hold is placed specifically on them and they are already checked in. Are one or both of these settings incorrect? Or do I have something else that may be set incorrectly? Any help and insight would be greatly appreciated. Thanks -- Linda Culberson lculber@mdah.state.ms.us Archives and Records Services Division Ms. Dept. of Archives & History P. O. Box 571 Jackson, MS 39205-0571 Telephone: 601/576-6873 Fax: 601/576-6824