Ian, In our case, the hold is only good for the day it is placed. In the Memphis Public Library "Popular 7-Day Books and new DVDs cannot be placed on hold. However, if a copy is available at any library, you can call that library and the material will be held for you until the end of the business day." (http://www.memphislibrary.org/help/holds) So, I'm sure there are other cases, that's the first that google pulled up. LInda On 5/10/2011 11:33 AM, Ian Walls wrote:
Linda,
Holds will remain in the system indefinitely if they are never filled. I suppose this could happen if the queue was constantly rearranged to put someone at the bottom every time, but generally, it cycles through and everyone gets their material eventually. If it's very popular, the wait may just be very long.
Once the hold is marked as 'ready' and is waiting on the hold shelf, the patron has <<ReservesMaxPickupDelay>> days to come and get it before it's marked problematic. ReservesMaxPickupDelay is a system preference you can set in the Circulation tab.
Even after that date is past, the hold will still exist (it's not auto-cancelled, though we're working on making that an option). It will appear on a separate report for manual review and cancellation.
If you've got a use-case where a hold would need a default "not needed after" date, I'd love to hear it; I'm having trouble picturing it on my own, but I absolutely believe there is a possible situation where this may be needed!
Cheers,
-Ian
On Tue, May 10, 2011 at 12:21 PM, Linda Culberson <lculber@mdah.state.ms.us <mailto:lculber@mdah.state.ms.us>> wrote:
All, This is probably a really stupid question, so I apologize. Where can I set a default hold period? Â I know that the patron can set a "Hold not needed after" date, Â but is there a way to set a default that the hold period isn't indefinite?
Thanks. -- Linda Culberson    lculber@mdah.state.ms.us <mailto:lculber@mdah.state.ms.us> Archives and Records Services Division Ms. Dept. of Archives & History P. O. Box 571 Jackson, MS 39205-0571 Telephone:  601/576-6873  Fax:  601/576-6824
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-- Ian Walls Lead Development Specialist ByWater Solutions ALA Booth 732 Phone # (888) 900-8944 http://bywatersolutions.com ian.walls@bywatersolutions.com <mailto:ian.walls@bywatersolutions.com> Twitter: @sekjal
-- Linda Culberson lculber@mdah.state.ms.us Archives and Records Services Division Ms. Dept. of Archives & History P. O. Box 571 Jackson, MS 39205-0571 Telephone: 601/576-6873 Fax: 601/576-6824