We've about 13,000 students that we want to refresh regularly from our student information system. We've done so using import_borrowers.pl, but since upgrading from 3.0 to a released 3.2 up through a very recent git build (3.05.00.008) we've been unable to update our patrons using this tool. We always get Apache's Gateway Timeout error after 10 minutes. If we import only new patrons (the "Ignore this one, keep the existing one" is selected), then the import succeeds even though the import file is still 13,000 records long. It's only when we choose the "Overwrite the existing one with this" option that it stalls out. If I break it up into smaller chunks (~1000 student patrons) it works. So am I asking too much? Should I just figure out how to split my import file up into smaller batches? Are there adjustments to Apache's config I could safely make to try to increase the timeout? I tried making some changes to Apache to resolve this in the past that seemed to make it very unstable, so I reverted those. It's been months, and I do not recall what I changed - bad sysadmin!. Or is there something wrong with import_borrowers.pl that could be causing it to take too long? Thanks for your suggestions! -- Chris Hobbs Director, Technology New Haven Unified School District