Hello there, Since there has been discussion earlier in this mailing list and in Bugzilla <http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13592> about what should be the behaviour when charging a fee from a hold, I thought to ask you people here. At the moment if you have set a holding fee for X category of accounts the fee is only charged when there is no items available for loan or some other patron has placed a hold already in biblio or item level (correct me if I'm wrong, because I think I am..). This makes it impossible to charge a fee when someone makes a hold of a specific item (which might be because the specific item is not available in the patrons home branch but is in some other). So in that scenario no fee will be charged from the patron. I suggest that there would be some system preference where one could define if one wants to have the hold charge from an biblio record level or from an item level. Also I think some other scenarios should be taken in account. So, please, tell your opinions about this and how do you want it to be done. Note: you can find the setting to enable item level holds here: <http://10.0.3.132:8080/cgi-bin/koha/admin/smart-rules.pl> Best regard, Joonas Kylmälä