Hi Mason, We are using: Koha 20.05 Ubuntu 20.04.1 LTS ________________________________ 吳宣億 ∣ 臺大圖書館系統資訊組 106臺北市羅斯福路四段一號 Mickey Wu National Taiwan University Library IT Services Department No.1 Sec.4, Roosevelt Rd., Taipei, Taiwan Tel. 02-33664573 hsuaniwu@ntu.edu.tw ________________________________ 寄件者: Mason James <mtj@kohaaloha.com> 寄件日期: 2022年9月6日 上午 11:42:40 收件者: 吳宣億; koha@lists.katipo.co.nz 主旨: Re: [Koha] Record display turns completely blank hi Mickey what are your OS and Koha versions? On 26/08/22 6:32 pm, 吳宣億 wrote:
Hi,
Occasionally when we view/create/edit a record, the record page will not display properly, all the field will turn blank, any update to the record just pauses and we need to wait from minutes to hours before it fixes itself and the record to be displayed normally again. It happens from time to time and really impacts our workflow.
This is the screenshot of what it looks when it happens:
https://www.lib.ntu.edu.tw/AR/images/example.jpg
Anyone else experienced this? What could be the cause and what are potential solutions?
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Mickey Wu National Taiwan University Library IT Services Department No.1 Sec.4, Roosevelt Rd., Taipei, Taiwan Tel. 02-33664573 hsuaniwu@ntu.edu.tw _______________________________________________
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